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Synthetic Monitoring with eG Enterprise

Proactively Ensure Top Business Transaction Performance

Synthetic Monitoring of Application Transactions with eG Enterprise

End-user satisfaction and productivity are the ultimate measures of an IT infrastructure’s performance. By monitoring end-user experience continuously, IT managers will be alerted when users are likely to be experiencing application failures or slowdowns. Pinpointing the exact transaction that is experiencing a problem can help administrators rapidly discover and diagnose problems, thereby reducing service downtime and its impact on the business.

 

The Challenge: Detect Application Performance Issues Proactively in a Heterogeneous IT Infrastructure

Synthetic Monitoring Tools: eG Enterprise

Many modern applications have built-in instrumentation to track and report key performance metrics. But this is not effective when users are not actively using the applications being monitored, or when instrumentation is not available (legacy applications, custom applications, etc.). This is why synthetic monitoring tools are critical for any application performance monitoring and user experience managment strategy.

What Synthetic Transaction Monitoring Reveals

Synthetic Transaction Monitoring Tools: eG Enterprise
 

eG Enterprise Synthetic Monitoring

The eG Enterprise synthetic monitoring tool uses the same client applications that end-users access and emulates transactions:

Web-based applications, thin-client applications (e.g., Citrix) or thick clients (e.g., SAP GUI) can all be emulated. Based on the results, IT administrators can quickly determine which transaction in a session is slow or is not working.

By collecting availability and response time statistics over time, IT managers can identify times and situations when the user experience is likely to be poor. They can set fixed or automatic thresholds for synthetic-monitoring metrics and when a metric violates its thresholds, they can get instant alerts about a potential service outage or a slowdown.

Answers, Not Just Metrics

Monitoring Synthetic Transactions: eG Enterprise

And when synthetic monitoring alerts about a user experience problem, an IT manager will need insight into exactly what is causing the problem. This is where eG Enterprise’s in-depth monitoring for over 150+ enterprise applications and auto-correlation comes in. Using these monitors, IT managers can easily determine what is causing the problem: Is it due to excessive load? Is the application misconfigured? Is the database query slowing the transactions?

eG Enterprise makes discovering the cause of application slowdowns as easy as a single mouse-click.

Key Capabilities

Benefits of the eG Enterprise Synthetic Monitoring

Why eG? One Monitor to Manage All of IT.

With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.

Peter Bakker
Manager, ICT GHZ

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike Montano
Senior Manager, Allscripts

Resources

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