Virtualization using VMware technologies offers enterprises great benefits - cost savings, energy savings, operational efficiency from resource sharing etc. At the same time, virtualization also introduces more complexity. There are additional layers of software and hardware to be managed. Users of virtualized applications expect the infrastructure to be as reliable and as fast as their experience with applications on physical infrastructures, and a single failure in the infrastructure can cause a slow-down in application performance and can impact the user experience and key business processes.
More often than not, VMware performance management tools are limited: they provide graphs and reports on virtual machine and hypervisor resource usage, but do not have visibility beyond the virtualization tier. They also provide a lot of raw data that administrators have to sift through to determine what is wrong – there is very little actionable information for administrators to quickly determine what they need to do to keep their VMware infrastructure working at peak performance.
Performance management tools that are silo-oriented are not sufficient to manage today's complex, inter-dependent IT infrastructures. When users complain about performance problems, the problem could be anywhere in the infrastructure - it could be in the network, or the database, or the application, or storage, or in the VMware servers. These are the toughest performance problems that IT administrators have to handle. IT administrators are provided access to a number of specialized tools for each infrastructure tier, and they often struggle to determine the true root-cause of a problem. Problem diagnosis is time consuming, requires a great deal of expertise and often involves lengthy bridge calls between operations staff and when all this happens, the user experience and service performance suffers.
eG Enterprise suite is a complete performance management solution for IT infrastructures that are partly or fully virtualized. By monitoring every layer of every tier of the infrastructure - from network to the servers, from the virtualization platform to storage, eG Enterprise provides administrators with total performance visibility.
With the eG Enterprise monitoring, diagnosis and reporting solution, administrators get actionable insights into the true cause of cross-domain service performance issues so they can dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in their virtual, cloud, and physical infrastructures.
“With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.”
“eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.”
“We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.”
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