It is an unsettling time for many of our partners and customers, particularly those leveraging VMware technologies such as VDI and server virtualization, with uncertainty of Broadcom’s plans after their recent acquisition of VMware and likely changes to licensing costs, SKUs, product availability and so on.

Last Updated: April 2024 with details of the VMware EUC division’s new life as Omnissa – Introducing Omnissa, the former VMware End-User Computing business – VMware End-User Computing Blog

Against a background of recent wider global disruption to financial markets, economies and IT – depressing stuff like – conflict, energy prices, interest rates; Broadcom’s changes at VMware haven’t come at the best time and many of our customers and partners are having to evaluate their options.

Today, I’ll be covering what is known about Broadcom’s plans for VMware and how those likely to be affected can mitigate against risks and possible long-term strategies that will empower our customers and partners to proactively take control of their IT futures regardless of Broadcom’s plans for VMware.

Understanding Broadcom’s Plans for VMware

Friday 2nd February 2024 marked a cutoff as the last day to purchase existing quotes and renew current SKUs for VMware customers. Effective of Monday 5th February 2024 for new renewals and new purchases the options for buying VMware technologies have dramatically changed. For those in EUC especially key changes include:

Many Citrix Customers will be Impacted by the Changes at VMware

vSphere / ESXi is widely regarded as a gold standard in enterprise hypervisors, rock-solid and reliable – nobody ever got fired for buying ESXi. It’s one of the most widely used hypervisors used to deliver Citrix apps and desktops, with many customers preferring to pay extra rather than rely on the free Citrix Hypervisor (was and now again called XenServer) bundled with Citrix’s VDI offerings. (Note: Changes at Citrix mean that it is very possible that future versions of XenServer will no longer be bundled for free with CVAD products and the upcoming XenServer 8.2 release may require paid for licensing).

Citrix customers running on vSphere are very concerned that the changes will lead to significant cost increases. There has been a lot of analyst discussion around this and evidence that this something businesses are taking extremely seriously:

Survey from 2018 on hypervisor usage and popularity for use with XenApp / XenDesktop. Graph shows vSphere / ESXi the most popular

Back in 2018 we surveyed our customers and the majority of our Citrix XenApp/XenDesktop customers were using vSphere and its share was growing, as too was Nutanix’s share with its then very new Acropolis hypervisor. Of course, a lot has changed since then especially the use of cloud alternatives!
Update 14/Mar/2024: For those using Citrix CVAD there’s further headaches on working out the overall costs on-going with significant licensing changes at Citrix, see: New Citrix licenses – anyone know how they work? : r/Citrix (reddit.com) and Citrix CSP Program Changes : r/Citrix (reddit.com).

Nobody likes forced change!

VMware customers are looking at their options for many reasons:

  • The prospect of genuine steep increases in their VMware licensing costs. Leapfrog (A Managed IT Service Provider) published some data in January 2023 on the likely costs to their clients of various sizes, plus some information on the possibility of exemptions whereby certain clients may still be able to purchase perpetual licenses, see: Blindsided by VMware? How To Regroup and Come Out Ahead – Leapfrog Services
  • They don’t like being at the mercy of Broadcom’s whims
  • Many receive high-quality support from the channel partners and having to deal directly with VMware for support may be a less appealing product
  • Everyone else is so they feel they need to do so too

For some staying with VMware (or at least for now) may be the best choice, but they must evaluate that. For those who decide to stay for now they are looking to ensure that their VMware environments are optimized and right-sized to minimize licensing requirements and exposure to licensing price increases.

The more measured analysts recognize VMware will remain the most pragmatic option for some use cases, for details see: Broadcom’s VMware acquisition explained: The impact on your IT strategy | Computer Weekly. A significant bar to migration in many organizations will be a lack of skills and expertise with alternative technologies. Back in Nov 2023 (prior to a lot of the specific details of change being announced – particularly the channel impact), it was reported that 20% of VMware users were looking to migrate away – 20% of Users Looking to ‘Escape’ to VMware Alternatives (channelfutures.com).

Broadcom / VMware have themselves tried to reassure their customers that there are positives to the changes, see: VMware by Broadcom Dramatically Simplifies Offer Lineup and Licensing Model – VMware News and Stories. William Lam from VMware/Broadcom has released some very useful tools and articles that will help VMware customers assess future costs and whether customers have a reason to be concerned or whether the reporting is a bit over-hyperbolic, see: Automating counting cores & TiBs for new VMware vSphere Foundation (VVF) and VMware Cloud Foundation (VCF) SKUs (williamlam.com).

Many users feel they don’t have enough information to make a judgement yet and a few are mooting potential benefits from the changes, see: What if everything isn’t horrible… : r/vmware (reddit.com).

A decision point for many may well be the not-to-distant April 2025 EOL date for ESXi 7.0. With migration paths to plan many are likely to hold off rushed decisions and remain with Broadcom for now – whilst incorporating the effects of the changes into their ESXi / vCenter EOL plans next year.

VMUG Community Thoughts on Broadcom’s Plans for VMware

On Feb 2, 2024, VMUG (VMware User Group) held a Town Hall Webinar meeting, the chat throughout the call was somewhat brutal with many trying to get updates on Broadcom’s plans. The meeting was really designed to update VMUG members with what they know of Broadcom’s plans and how it will affect VMUG as an independent group and programs such as VMUG Advantage especially when the EUC products are spun out / sold off.

Whilst not entirely constructive the chat did give an indication of where pain points may be and answer some questions about what will be bundled with what. There were concerns that DVS (Distributed Virtual Switch) may be part of the VCF only – I haven’t managed to find any published information to confirm and switches seem absent from the official Broadcom lists at the moment (Update: within a few minutes of publishing this article, a community member reached out and pointed me at this VMware datasheet which indicates that VDS falls under vSphere Foundation – see https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/docs/vmw-datasheet-vsphere-product-line-comparison.pdf). It was also clarified that Workstation and Fusion are VCF products and would remain Broadcom products (If I recall correctly, these teams were transferred from the EUC division to vSphere in around 2016).

Another Town Hall is scheduled in a few months and will probably be worth attending – one to watch out for. Update 26th Feb 2024: The registration link for upcoming VMUG town halls on March 1st and March 4th 2024 are now released, see: Webinar Registration – Zoom.

Ways eG Enterprise Can Help – Data Led Decision Making

Our comprehensive monitoring and observability platform offers an agnostic, independent single pane of glass to help you make decisions around your VMware landscape. With eG Enterprise you can:

  • Understand your current VMware usage and future capacity requirements. A wealth of out-of-the-box live and historical reports designed for key stakeholders for all your VMware also non-VMware technologies to understand every aspect of your application and infrastructure usage
  • Compare both the performance and costs of alternative solutions. Hypervisors are not equal and HCI behaves very differently to vSphere under many workloads – compare what performance you actually will see.
  • If you do choose to migrate, benchmark before and after to evaluate success.
  • A single product that can monitor VMware alongside alternative and dependent technologies. eG Enterprise supports a vast range of alternatives stacks VMware customers may be evaluating in a single console – whether that’s AWS, Azure, Nutanix, XenServer, AVD, Proxmox, OpenShift, Kubernetes and more.

The somewhat over dramatic reporting and large number of parties with vested interests commenting is unsettling for VMware users, with good monitoring data and analytics though businesses can take control of the situation and make sensible decisions based on data and facts vs hype and opinion.

Key Features for a VMware Evaluation or Monitoring Strategy

eG Enterprise is a particularly good fit for answering the questions facing VMware customers at the moment and for any steps they may take to change their vendor dependencies. Differentiators over alternative monitoring options include:

  • Support for over 500+ applications and infrastructure technologies beyond VMware. Details of everything we can monitor are available here: End-to-End Monitoring: Applications, Cloud, Containers (eginnovations.com).
  • Transferable licensing. Licenses for eG Enterprise can be transferred alongside users and workloads in migrations. Details included here: How eG Enterprise IT Monitoring Licensing is Cost-Effective and Flexible | eG Innovations.
  • On-prem, in cloud or as secure SaaS. Many vSphere customers have on-prem requirements, and we are committed to supplying an equivalent eG Enterprise platform for on-prem usage as is available in cloud or as SaaS.
  • Out-of-the-box AIOps, metric thresholds, alerting and more. Some of the migration options vSphere customers may be considering are very different to vSphere’s architectural model and scale in very different ways. VMware administrators face a steep learning curve and significant manual setting and tuning if they do not use tools that are configured out of the box with domain aware alerting.
  • Full-featured multi-tenant support with MSP friendly licensing. For CSPs or MSPs affected by changes at VMware we have the features that will support them evaluating alternatives.
  • Easy to use with automated root-cause analytics. Troubleshooting application performance issues in a Nutanix HCI environment is very different to an on-prem vSphere one. eG Enterprise can help ease such migrations particularly in organizations where staff skillsets are currently VMware focused.

graphic explaining key features of AIOps - AIOps driven monitoring tools may help many gather data to make decisions around Broadcom's plans for VMware products

Learn More

There’s a huge amount of news and discussion around the changes at VMware, some of the most insightful I found include:

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About the Author

Rachel has worked as developer, product manager and marketing manager at Cloud, EUC, application and hardware vendors such as Citrix, IBM, NVIDIA and Siemens PLM. Rachel now works on technical content and engineering and partner liaison for eG Enterprise