IT Performance Monitoring Insights
Get tips, tricks and best practices for IT troubleshooting,
performance tuning and optimizations
Is M365 Down? – Proactive Alerting for
Microsoft Azure Outages
Learn how proactive monitoring of Azure services can detect Microsoft Azure outages impacting key services such as Office 365 / M365, Outlook, Teams and AVD to ensure help desks have early warning and avoid support tickets from large numbers of users.
Performance Monitoring for AWS NICE DCV VDI and Cloud Protocol
Learn about the benefits of the NICE DCV protocol available for Amazon AppStream 2.0 and now introduced into WSP 2.0 for use with Amazon WorkSpaces and user experience and performance metrics available for monitoring and troubleshooting.
Is Azure Down? – Proactive Alerting for Azure Outages
Learn how proactive monitoring of Azure services can detect Azure outages of key services such as Azure Front Door, Azure AD and AVD that prevent users logging in to ensure help desks have early warning and avoid support tickets from large numbers of users.
What is FSLogix?
FSLogix is a widely used profile management technology that can reduce user logon times significantly when deploying workspace technologies such as Microsoft AVD and Citrix CVAD. Learn how FSLogix works and how to monitor and troubleshoot FSLogix to ensure performance, availability and a great digital user experience.
Static vs Dynamic Alert Thresholds for Monitoring
Choosing which metrics, logs, and events to set thresholds for alerts on is a challenge, as is choosing the correct values to trigger alerts. Learn how to deploy thresholds at scale for applications and technologies such as AVD, VMware, AWS and Citrix and how to leverage both static and dynamic thresholds to tune your monitoring to eliminate...
Azure Virtual Desktops: Questions & Answers
We recently did a webinar on AVD (Azure Virtual Desktop) uptake, usage trends and the specifics of configurations and technologies real AVD deployments are using. This blog covers some detailed info on the questions asked and further links to more information on where to find architectural case studies, information on how many multi-session users...
Top Freeware and Open-source IT Monitoring Tools
What are the best and most popular free and open-source software monitoring tools? Find out about tools such as Nagios, Grafana, Graphite, Prometheus and Zabbix; understand open-source licensing and what this means for your business.
Monitoring Moodle Applications to Deliver High Quality Educational Services
A case study of a higher education customer using eG Enterprise to proactively monitor and troubleshoot Moodle-based applications to ensure service availability and performance for their staff and students. Key features included MariaDB and Web Server monitoring alongside PHP transaction tracing...
How to Monitor IT Infrastructure when adopting IaC for VDI and Digital Workspaces
Learn about how to integrate and automate monitoring using IaC (Infrastructure as Code) for EUC platforms. Understand the key architectural design and functional features to automate monitoring that auto-scales with modern deployment strategies leveraging technologies such as Terraform, JSON...
What is IaC?
We were delighted to be asked to contribute to a recent Infrastructure as Code (IaC) series for the Computer Weekly Developer Network (CWDN). A project that consolidated a wealth of information on all sorts of aspects of IaC. Here we review and link to the material the project generated that you can use as an all-things-IaC reference ongoing.
Empower IT Help Desks: Deliver Business Value with IT Service Monitoring
A quick look at the features troubleshooting and monitoring products should deliver to help desk staff particularly L1 and L2 teams, as well as the quantifiable business improvements that can be gained via reduced escalations and faster root-cause analysis when help desk teams are considered in...
AWS Cloud Monitoring: What It Is and Why It’s Important
What is AWS Monitoring? A recent eG Innovations & DevOps Institute APM survey of more than 900 IT professionals indicated that AWS is the dominant cloud service provider. Organizations are deploying a wide variety of workloads on AWS cloud environments to ensure agility, scalability, and high availability of their application...
GSLB on NetScaler
Global Server Load Balancing (GSLB) is a NetScaler (Citrix ADC) feature to manage and control the traffic flow between two (or more) separate physical locations (data centers) that are, in most cases, geographically dispersed. This article discusses monitoring using aggregated alert thresholds to monitor web servers in active/passive setups designed for failover and high...
What is Proactive Monitoring?
By avoiding business impacting failures, proactive monitoring helps to enhance service uptime and performance, increases customer trust, and enables increased efficiency in IT operations. Learn how Synthetic transaction testing or login simulators alone fail to proactively monitor systems and what additional tools and strategies you can adopt to fill the gaps.
7 Best Azure Infrastructure Automation Tools
Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Today’s blog is just a collection of the hottest and most ubiquitous automation technologies you are likely to see in the Azure ecosystem augmenting and extending the limitations of the native functionality, plus some links to the best bloggers...
Monitoring Citrix Delivery Controllers
A quick overview of troubleshooting and monitoring Citrix Delivery Controllers. Delivery Controller issues are often the root cause of failed or slow logons within a Citrix environment and different types of connection failures – user connection failures, machine failures, unregistered desktops can all be tracked from the DCs.
Podcast – How Citrix and eG Innovations complement each other
The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hosted by Neil C. Hughes from The Tech Blog Writer, Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner, (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes...
Importance of Domain Controllers for Citrix Performance
Are Citrix admins aware of the importance of getting metrics about Domain Controllers? Because many EUC monitoring tools fail to monitor them. If you are an eG Enterprise user wondering if the link between the VDA/VDI and the Domain Controller (DC) is slow, all you need to do is pop open your real-user session data for the user with an issue...
Estimating Azure Monitor Costs for AVD
Using Azure Monitor for Monitoring Azure Virtual Desktop (AVD) and Estimating Your Costs In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. In this next installment I’ll cover how you can proceed from this point and add in thresholds on metrics and signals that when crossed will generate alerts which can...
What is Microsoft Azure Virtual Desktop (AVD)
Azure Virtual Desktop (AVD) is a Microsoft Azure-based service for delivering virtual desktops to users from the cloud. AVD is fast emerging as one of the popular means of supporting digital workspaces. In this blog, we explain what is AVD, how is it architected and its benefits.