Powerful VMware Horizon Monitoring

Manage all aspects of your user experience with deep visibility into the performance of your Azure Virtual Desktop deployment and quickly get to the root-cause of the issue. eG Enterprise provides true end-to-end and top-to-bottom monitoring for digital workspaces.

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End-to-End Performance Assurance
for
Virtual Applications and Desktops

Measure all aspects of user experience including user logon, application launch, desktop access, and identify affected users
Automatically isolate the root cause of slowness: is it in the virtual desktop, storage, network, hypervisor, etc.?
Leverage built-in machine learning for auto-baselining, and AIOps for right-sizing and capacity planning
Proactively test VDI user experience and baseline KPIs through synthetic simulation

Solve Your Top VMware Horizon Problems in Minutes

Find out why VDI logon is slow
Breakdown logon time to identify which step is causing slowness
Is it due to GPO? User profile? AD authentication? Logon script execution? Client-side delay?
Analyze historical patterns of logon slowness for actionable insight
Proactively monitor real user logons for the early signs of performance degradation before issues impact real users

Monitor application launch time
Automatically pinpoint the root cause: is it due to network, A CPU spike on the Connection Server, virtualization bottleneck?
Use built-in reports to understand application launch time patterns
Determine if there is an issue in the backend application itself that is affecting launch time for all users?

Analyze historical user trends and resource utilization patterns
Use built-in capacity planning reports to forecast how many more users can be added to each host
Get insights for VDI right-sizing and optimization
Be well-informed for planning capacity upgrades and infrastructure scaling

Intuitive VDI Monitoring
Dashboards, Analytics and Reports

eG Enterprise for
VMware Horizon Monitoring

eG Enterprise is an end-to-end monitoring solution that provides inside and outside performance monitoring for virtual desktops powered by VMware Horizon. With eG Enterprise you can:

Monitor and optimize digital employee experience (DEX)
Get visibility into every layer and every tier of your IT infrastructure
Get to the root-cause of performance problems in one click
Go beyond VMware vROps with end-to-end visibility

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Flexible Licensing and Deployment

Simplify VMware Horizon workspace monitoring with eG Enterprise, a one-stop shop solution with actionable insight. Get the best VDI monitoring software at a very affordable price – monthly charge per user is less than the price of a daily cup of coffee.

On-premises and SaaS deployments
Agent-based and agentless monitoring
User-based and server-based licensing
Multi-tenant deployment ideal for service providers

Universal agent compatible with Horizon gold images
Supports VMware UEM, App Volumes, Instant Clone
Licenses fully interchangeable with Citrix to aid migrations

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eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike MontanoSenior Manager, Allscripts
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Get Diagnostics for Troubleshooting
Virtual Application and Desktop Performance

Go beyond VMware vROps with end-to-end visibility across heterogeneous infrastructures and comprehensive
operating system metrics from every VDI guest

Monitor CPU, memory, disk space, handles and network traffic for every user session
Monitor sessions and activity across PCoIP, Blast Extreme and RDP protocols
View Connection Broker events and identify errors, warnings and audit failure

Capture details of application crashes, hangs and errors
Measure roundtrip time (RTT), frame rate per second (FPS) and bandwidth metrics
Monitor vSphere / ESXi Hypervisor performance and resource usage, and right-size VMs
Track GPU utilization per user and per application

Desktop/Application Pools
- Sessions by protocol (Blast Extreme, PCoIP, RDP)
- Desktop status (error, ready, available, unknown, idle, etc.)
- Desktop launch time
- Application launch time
Horizon Virtual Desktop Sessions
- User logon (user profile, Group Policy, script loading)
- User experience (RTT, frame rate, bandwidth, etc.)
- Session performance (memory, disk, network traffic, handles, etc.)
Horizon RDS Hosts
- User logins and disconnects
- Sessions (connected, idle, down, shadow, init, etc.)
- Application processes
- RDS resource utilization (disk, memory, CPU, GPU)
Horizon Connection Server
- Status
- License usage
- Current and highest sessions
- Database connectivity
- Active Directory access
- vCenter connectivity
- Events
- TCP port issues
All the Horizon Tiers
- Connection Server
- Identity Manager
- Security Server
- Composer
- User Environment Manager
- ThinApp assignment
- App Volumes
- Instant Clone
Supporting Infrastructure
- Active Directory
- vSphere Hypervisor
- vCenter
- Operating System
- Server Hardware
- Storage
- Network
- Cloud

Explore key performance metrics monitored out of the box

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Proactive Logon Monitoring using
VMware Horizon Logon Simulator

Simulate user logons and catch issues before real users are affected
Measure time taken for every step of the logon process from browser access, authentication, session establishment and enumeration to application launch
Detect which step of the logon process is causing slowness
Test application/desktop availability and logon performance 24x7
Establish baselines and compare user experience across locations

Get the FREE Horizon Logon Simulator

The Only Solution Providing
Inside and Outside Monitoring of Virtual Desktops

VMware Horizon Virtual Desktop Monitoring Tool

Go beyond VMware vROps with end-to-end monitoring of heterogeneous infrastructures and
visibility of OS metrics from every VDI guest.

End-to-End VMware Horizon Monitoring and
Automatic Root Cause Diagnosis

For each VDI pool, host and farm, get workload details including desktops that are connected, disconnected, idle, unknown, on maintenance, etc.
Track health metrics for Identity Manager, Security Server, EUM, Unified Access Gateway, etc. from a single pane of glass
Automatically correlate performance of Horizon infrastructure with the supporting tiers (network, storage, database, AD, etc.)
Automatically identify the root cause of problems and speed up troubleshooting

A Proud VMware Partner and Technology Provider

eG Innovations is a VMware Technology Alliance Partner and our flagship monitoring solution,
eG Enterprise is certified VMware Ready and Partner Ready for VMware Cloud on AWS.