Complete VMware Horizon Monitoring Solution

Specialized monitoring for VMware Horizon RDSH and VDI. Single console that monitors VMware Horizon end-to-end, every tier and every tier. Proactively detect VDI user experience issues by monitoring logon time, launch time, screen latency, etc. AIOps engine pinpoints the root-cause of VDI issues quickly.

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End-to-End Monitoring of VMware

Horizon RDSH and Virtual Desktops

  • Measure all aspects of VMware Horizon user experience including user logon, application launch, desktop access, and identify affected users
  • Automatically isolate the root cause of VDI slowness: is it in the virtual desktop, storage, network, hypervisor, etc.?
  • Leverage built-in machine learning for auto-baselining, and AIOps for right-sizing and capacity planning
  • Proactively test VDI user experience and baseline KPIs through synthetic simulation
Synthetic Monitoring of VMware Horizon Logons

Solve Your Top VMware Horizon Problems in Minutes

  • Find out why VDI logon is slow
  • Breakdown logon time to identify which step is causing slowness
  • Is it due to GPO? User profile? AD authentication? Logon script execution? Client-side delay?
  • Analyze historical patterns of logon slowness for actionable insight
  • Proactively monitor real user logons for the early signs of performance degradation before issues impact real users
  • Monitor application launch time
  • Automatically pinpoint the root cause: is it due to network, A CPU spike on the Connection Server, virtualization bottleneck?
  • Use built-in reports to understand application launch time patterns
  • Determine if there is an issue in the backend application itself that is affecting launch time for all users?
  • Analyze historical user trends and resource utilization patterns
  • Use built-in capacity planning reports to forecast how many more users can be added to each host
  • Get insights for VDI right-sizing and optimization
  • Be well-informed for planning capacity upgrades and infrastructure scaling

Intuitive VMware Horizon VDI Monitoring
Dashboards, Analytics and Reports

eG Enterprise for
VMware Horizon Monitoring

eG Enterprise is an end-to-end monitoring solution that provides inside and outside performance monitoring for virtual desktops powered by VMware Horizon. With eG Enterprise you can:

  • Monitor and optimize digital employee experience (DEX)
  • Get visibility into every layer and every tier of your IT infrastructure
  • Get to the root-cause of performance problems in one click
  • Go beyond VMware vROps with end-to-end visibility
See Demo

Flexible Licensing and Deployment

Simplify VMware Horizon workspace monitoring with eG Enterprise, a one-stop shop solution with actionable insight. Get the best VDI monitoring software at a very affordable price – monthly charge per user is less than the price of a daily cup of coffee.

  • On-premises and SaaS deployments
  • Agent-based and agentless monitoring
  • User-based and server-based licensing
  • Multi-tenant deployment ideal for service providers
  • Universal agent compatible with Horizon gold images
  • Supports VMware UEM, App Volumes, Instant Clone
  • Licenses fully interchangeable with Citrix to aid migrations

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike MontanoSenior Manager, Allscripts
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Get Diagnostics for Troubleshooting
Virtual Application and Desktop Performance

Go beyond VMware vROps with end-to-end visibility across heterogeneous infrastructures and comprehensive
operating system metrics from every VDI guest

  • Monitor CPU, memory, disk space, handles and network traffic for every VMware Horizon session
  • Monitor sessions and activity across PCoIP, Blast Extreme and RDP protocols
  • View the VMware Horizon Connection Broker events and identify errors, warnings and audit failures
  • Capture details of application crashes, hangs and errors
  • Measure roundtrip time (RTT), frame rate per second (FPS) and bandwidth metrics
  • Monitor vSphere / ESXi Hypervisor performance and resource usage, and right-size VMs
  • Track GPU utilization per user and per application
  • Desktop/Application Pools
    • Sessions by protocol (Blast Extreme, PCoIP, RDP)
    • Desktop status (error, ready, available, unknown, idle, etc.)
    • Desktop launch time
    • Application launch time
  • Horizon Virtual Desktop Sessions
    • User logon (user profile, Group Policy, script loading)
    • User experience (RTT, frame rate, bandwidth, etc.)
    • Session performance (memory, disk, network traffic, handles, etc.)
  • Horizon RDS Hosts
    • User logins and disconnects
    • Sessions (connected, idle, down, shadow, init, etc.)
    • Application processes
    • RDS resource utilization (disk, memory, CPU, GPU)
  • Horizon Connection Server
    • Status
    • License usage
    • Current and highest sessions
    • Database connectivity
    • Active Directory access
    • vCenter connectivity
    • Events
    • TCP port issues
  • All the Horizon Tiers
    • Connection Server
    • Identity Manager
    • Security Server
    • Composer
    • User Environment Manager
    • ThinApp assignment
    • App Volumes
    • Instant Clone
  • Supporting Infrastructure
    • Active Directory
    • vSphere Hypervisor
    • vCenter
    • Operating System
    • Server Hardware
    • Storage
    • Network
    • Cloud
Explore key performance metrics monitored out of the box

Proactive Logon Monitoring using
VMware Horizon Logon Simulator

  • Simulate user logons and catch issues before real users are affected
  • Measure time taken for every step of the logon process from browser access, authentication, session establishment and enumeration to application launch
  • Detect which step of the logon process is causing slowness
  • Test application/desktop availability and logon performance 24x7
  • Establish baselines and compare user experience across locations

Synthetic Monitoring of VMware Horizon Logons
Get the FREE Horizon Logon Simulator

The Only Solution Providing
Inside and Outside Monitoring of Virtual Desktops

VMware Horizon Virtual Desktop Monitoring Tool

Go beyond VMware vROps with end-to-end monitoring of heterogeneous infrastructures and
visibility of OS metrics from every VDI guest.

End-to-End VMware Horizon Monitoring and
Automatic Root Cause Diagnosis

  • For each VDI pool, host and farm, get workload details including desktops that are connected, disconnected, idle, unknown, on maintenance, etc.
  • Track health metrics for Identity Manager, Security Server, EUM, Unified Access Gateway, etc. from a single pane of glass
  • Automatically correlate performance of Horizon infrastructure with the supporting tiers (network, storage, database, AD, etc.)
  • Automatically identify the root cause of problems and speed up troubleshooting

What is VMware Horizon?

VMware Horizon is a solution for delivering and managing virtualized or physical desktops and virtual application delivery to workers anywhere, anytime and on any device. It allows creating and brokering connections to Windows and Linux virtual desktops, Remote Desktop Services (RDS) applications, and desktops. It can also deliver Linux-hosted applications.

A Proud VMware Partner and Technology Provider

eG Innovations is a VMware Technology Alliance Partner and our flagship monitoring solution,
eG Enterprise is certified VMware Ready and Partner Ready for VMware Cloud on AWS.

Read Joint Solution Brief from VMware
and eG Innovations »

Try eG Enterprise for
free today

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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