Citrix Troubleshooting 101

One of the most challenging tasks for a Citrix administrator is when a user calls into the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, session itself is slow, etc. So, how does a Citrix admin go about solving such issues? Where do you initially focus your investigations, what do you analyze, and how do you triage?

In this webinar George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.

• Methodically go about finding the scope, magnitude of impact, and source of the problem
• Troubleshoot common Citrix problems like slow logons, slow app/desktop launch, disconnected sessions, frozen sessions, etc.
• Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.)
• Support remote workers by using the right tools to pinpoint problem areas
• Optimize the Citrix environment for maximum performance