Many IT monitoring tools fail in the real-world because they are reactive to outages and events. The first time the IT team knows there is a problem is when the service desk sees a pile of tickets with users complaining that their "application is slow."
Adding a layer of synthetic monitoring can make ITOps go from being reactive to proactive. This helps the ITOps team to cut down on the number of service desk tickets because you can see where the bottlenecks are before end-users even notice.
While logon simulators are ubiquitous for Citrix and VMware Horizon environments, users really care about whether the applications they use in their job such as SAP, Office, Epic or Salesforce are responsive and usable. Attend this webinar and learn:
If you are struggling to be proactive, or to shift from monitoring resources to monitoring the digital experience of your users, this webinar is just right for you to see how to get started with synthetic monitoring.
Technical Product Marketing
Lead Technical Consultant