A converged APM/IPM solution can facilitate true root-cause analysis from an end-to-end IT service perspective, inclusive of both supporting and customer-facing IT services, as well as across multiple service lifecycle stages. In addition, by having all service team members share an easy-to-use interface that is tailored to each of their requirements minimizes learning curves, enhances operational efficiency and ensures user satisfaction by providing a production-grade monitor to IT staff that are working in staging environments.
Watch this on-demand webinar where John Worthington, Director of Customer Success, shares how a converged APM/IPM solution can be leveraged effectively in pre-production to eliminate bottlenecks in testing, delays, re-work or increased deployment risk. In it, you will discover:
Director of Customer Success
eG Innovations