The last couple of years have witnessed dramatic changes in the IT landscape. Many organizations have deployed technologies like digital workspaces to support hybrid work styles, Microsoft Teams and Zoom for online meeting, as well as Cloud/SaaS applications and microservices.
IT operations is changing as well. Customer expectations and demands of IT have increased and IT teams are facing new requirements around security and cost control.
Observability refers to the ability to use monitoring data and analyze it from different perspectives to achieve tangible results. This whitepaper discusses key enhancements in eG Enterprise suite to address the major focus areas for modern IT: digital workspaces monitoring, application performance monitoring, enterprise and SaaS application monitoring and integrated, unified monitoring to deliver a single pane of glass.