Accelerating the Transition from Silo Management to True Service Management

How to Find the Ideal Service Management Solution

As IT infrastructures become more diverse, distributed and dynamic, the inter-dependencies between tiers increase manifold. A siloed monitoring strategy will make it challenging to understand anomaly patterns across your environment, correlate events, and identify why an application or business service has failed.

Read this white paper to learn how a service-level view and unified monitoring approach covering all aspects of your environment is needed for effective root cause diagnosis and performance management. Learn why top-down initiatives for service management tend to fail and how a collaborative approach can accelerate the shift from silo to service monitoring.

From white paper will help you understand:

  • Why multi-tier infrastructures complicate management
  • The role of service management
  • The challenges in managing services
  • How a unified monitoring strategy will help with service monitoring

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