Digital Employee Experience (DEX) is now a business imperative. In a hybrid, SaaS-driven world, slow logins, lagging apps, and poor collaboration directly impact productivity and employee satisfaction - yet traditional monitoring tools can't see or fix these issues from the user's perspective.
This whitepaper outlines a top-down DEX strategy that prioritizes employee outcomes over infrastructure metrics, and shows how eG Enterprise delivers unified, end-to-end visibility across endpoints, networks, VDI, SaaS, and cloud. This helps IT teams reduce friction, resolve issues faster, and keep employees productive wherever they work.