eG Enterprise is a Citrix Ready monitoring solution for XenApp environments. Purpose-built for Citrix workspaces, eG Enterprise incorporates deep domain expertise, actionable insights and analytics required to detect, diagnose and troubleshoot XenApp performance problems, and ensure high-performing virtual applications.
End-to-End Monitoring and Performance Assurance for Citrix XenApp Environments
- Track critical performance metrics and get alerted to issues
- Gain unparalleled visibility into logon, latencies, bandwidth, users and applications
- Monitor the XenApp service end to end, not just as individual silos
- Troubleshoot issues with automated performance correlation and root cause diagnosis
- Right-size and optimize your Citrix infrastructure using historical trends and capacity planning insights
Solve Your Top Citrix XenApp Problems in Minutes
Intuitive Monitoring Dashboards, Analytics and Reports
100% web-based monitoring console (HTTP/S)
Automatic baselining with self-learning thresholds
Out-of-the-box reports for historical data analytics
Track slow logon trends over time
Identify resource-intensive sessions
At a glance, view user experience for all users
Built-in Citrix logon simulator
Intelligent VM-to-host mapping
Monitor Citrix Cloud Delivery Controller
End-to-end service topology and root cause diagnosis
User active time and idle reporting
Capacity planning and right-sizing insight
Proactive Logon Monitoring Using Citrix Logon Simulator
- Simulate the exact steps your users go through when they log on to their Citrix XenApp session
- Track the time taken for every step of the logon process from browser access, authentication, session establishment, enumeration and application launch
- Detect logon issues proactively and troubleshoot them before end users are affected
- Test application availability and logon performance 24x7
- Baseline and compare user experience across multiple locations
Real-Time Monitoring of Citrix XenApp User Experience
- Track logon and user experience for every user session in real time
- Identify which users are affected, when and where
- Analyze client-side and server-side start-up durations side by side to easily isolate where problems lie
- Compare screen refresh latency and client network latency
- Track session disconnects, packet loss, retransmits, errors, etc.
- Get bandwidth breakdown by HDX virtual channel
- Monitor resource usage by application and URLs accessed
Customized and Purpose-Built Monitoring for Citrix XenApp 7.x
eG Enterprise is a purpose-built monitoring solution for Citrix XenApp 7.x deployments. eG Enterprise is compatible with the FMA architecture, new deployment models in the cloud, new protocols, and new functionalities in Citrix XenApp 7.x.
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User Experience
- Logon time
- Profile load time
- Application launch time
- Screen refresh latency
- User network quality
- StoreFront response time
- EDT performance
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HDX Channels
- Bandwidth used
- Line speed
- Audio bandwidth
- Video bandwidth
- Printer bandwidth
- Drive bandwidth
- Framehawk bandwidth
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User & Application Activity
- Session active time and idle time
- Top users by CPU, memory, IOPS, GPU
- Top applications by CPU, memory, IOPS, GPU
- Application launch time
- Browser URLs accessed by users
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XenApp Sessions
- Who logged in and when
- What application did they access
- When disconnects happen
- Idle time in session
- Top users by session duration
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Citrix Tiers
- NetScaler
- StoreFront
- Provisioning Services
- Delivery Controller
- License server
- Database
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Supporting Infrastructure
- Virtualization platform
- Storage
- Network in data center
- Network to user terminals
- Infra services – AD, DNS
- Cloud (AWS, Azure)
and more metrics
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Prove It’s Not Citrix: Uncover the Real Cause of Citrix Performance Problems
- Single-Pane-of-Glass Visibility
Visualize the entire Citrix service topology on a single pane of glass - Automated Dependency Mapping Automatically discover interdependencies between Citrix tiers and the supporting infrastructure
- Root Cause Analysis
Auto-correlate performance alerts across the infrastructure and pinpoint the root cause of problems in minutes - Simplified Problem Triage
Embedded analytics helps easily differentiate the cause of problems from their effects - AI-Powered Machine Learning
Automatically baseline the XenApp environment and get alerted to performance deviations
