Citrix XenApp Monitoring & XenApp Performance Monitoring

eG Enterprise is a Citrix Ready monitoring solution for XenApp environments. Purpose-built for Citrix workspaces, eG Enterprise incorporates deep domain expertise, actionable insights and analytics required to detect, diagnose and troubleshoot XenApp performance problems, and ensure high-performing virtual applications.

End-to-End Monitoring and Performance Assurance for Citrix XenApp Environments

Track critical performance metrics and get alerted to issues
Gain unparalleled visibility into logon, latencies, bandwidth, users and applications
Monitor the XenApp service end to end, not just as individual silos
Troubleshoot issues with automated performance correlation and root cause diagnosis
Right-size and optimize your Citrix infrastructure using historical trends and capacity planning insights

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Solve Your Top Citrix XenApp Problems in Minutes

Troubleshoot Slow Logons
- Find out why Citrix logon is slow
- Breakdown logon time to identify which step is causing slowness
- Is it due to GPO? User profile? AD authentication? Logon script execution? Client-side delay?
Why is Application Access Slow?
- Monitor application launch time
- Automatically pinpoint the root cause
- Is it due to network? CPU spike in XenApp server? Virtualization bottleneck? StoreFront enumeration delay?
Avoid XenApp Capacity Issues
- Analyze historical user trends and server resource utilization patterns
- Use built-in capacity planning reports to forecast how many more users can be added to each XenApp server
- Improve user density on servers

Intuitive Monitoring Dashboards, Analytics and Reports

100% web-based monitoring console (HTTP/S)
Automatic baselining with self-learning thresholds
Out-of-the-box reports for historical data analytics
Track slow logon trends over time
Identify resource-intensive sessions
At a glance, view user experience for all users
Built-in Citrix logon simulator
Intelligent VM-to-host mapping
Monitor Citrix Cloud Delivery Controller
End-to-end service topology and root cause diagnosis
User active time and idle reporting
Capacity planning and right-sizing insight

Proactive Logon Monitoring Using Citrix Logon Simulator

Simulate the exact steps your users go through when they log on to their Citrix XenApp session
Track the time taken for every step of the logon process from browser access, authentication, session establishment, enumeration and application launch
Detect logon issues proactively and troubleshoot them before end users are affected
Test application availability and logon performance 24x7
Baseline and compare user experience across multiple locations

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Real-Time Monitoring of Citrix XenApp User Experience

Track logon and user experience for every user session in real time
Identify which users are affected, when and where
Analyze client-side and server-side start-up durations side by side to easily isolate where problems lie
Compare screen refresh latency and client network latency
Track session disconnects, packet loss, retransmits, errors, etc.
Get bandwidth breakdown by HDX virtual channel
Monitor resource usage by application and URLs accessed

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Customized and Purpose-Built Monitoring for Citrix XenApp 7.x

eG Enterprise is a purpose-built monitoring solution for Citrix XenApp 7.x deployments. eG Enterprise is compatible with the FMA architecture, new deployment models in the cloud, new protocols, and new functionalities in Citrix XenApp 7.x.

Monitor performance Citrix HDX adaptive transport (EDT)
Monitor Framehawk performance
Track GPU utilization per user and per application

Measure connection quality between user terminal to XenApp site
Monitor XenApp delivered as a Citrix Cloud service
Native support for monitoring Linux VDAs

User Experience
- Logon time
- Profile load time
- Application launch time
- Screen refresh latency
- User network quality
- StoreFront response time
- EDT performance
HDX Channels
- Bandwidth used
- Line speed
- Audio bandwidth
- Video bandwidth
- Printer bandwidth
- Drive bandwidth
- Framehawk bandwidth
User & Application Activity
- Session active time and idle time
- Top users by CPU, memory, IOPS, GPU
- Top applications by CPU, memory, IOPS, GPU
- Application launch time
- Browser URLs accessed by users
XenApp Sessions
- Who logged in and when
- What application did they access
- When disconnects happen
- Idle time in session
- Top users by session duration
Citrix Tiers
- NetScaler
- StoreFront
- Provisioning Services
- Delivery Controller
- License server
- Database
Supporting Infrastructure
- Virtualization platform
- Storage
- Network in data center
- Network to user terminals
- Infra services – AD, DNS
- Cloud (AWS, Azure)

and more metrics

Prove It’s Not Citrix: Uncover the Real Cause of Citrix Performance Problems

Citrix Root Cause Analysis | XenApp Troubleshooting

Single-Pane-of-Glass Visibility
Visualize the entire Citrix service topology on a single pane of glass
Automated Dependency Mapping Automatically discover interdependencies between Citrix tiers and the supporting infrastructure
Root Cause Analysis
Auto-correlate performance alerts across the infrastructure and pinpoint the root cause of problems in minutes
Simplified Problem Triage
Embedded analytics helps easily differentiate the cause of problems from their effects
AI-Powered Machine Learning
Automatically baseline the XenApp environment and get alerted to performance deviations