Careers

Careers

We are transforming the way in which IT operations teams are managing their key applications and infrastructure. Our solutions are being used by many of the world's most demanding organizations, to monitor and manage some of the largest virtualization deployments in the world.

Join our team and work on cutting edge technologies. Help customers achieve great ROI by using our products. Work with some of the sharpest brains in the industry and broaden your horizons and develop expertise. Solve real world problems and enable the organization to be successful.

Perks and Benefits

We're Hiring

• Software Developer in USA (2+ Years' Experience)
• Systems Software Engineer in USA (3+ Years' Experience)
• Pre-sales Consultant in Germany (3+ Years' Experience)
• Pre-sales Consultant in The Netherlands (3+ Years' Experience)
• Enterprise Software Sales Executive (5+ Years' Experience)
• Manager - SaaS Operations (7 to 10 Years' Experience)
• Solution Consultant (6+ Years' Experience)
• Technical Architect - Java (12+ Years' Experience), 2 Positions
• Java Team Lead (7+ Years' Experience)

Software Developer in USA (2+ Years' Experience)

Location:
USA (Multiple Openings)

At eG Innovations we are looking to add a Software Developer to join our team. This is a great opportunity with a fast-growing software product company looking to expand our team.

We seek an outstanding Software Developer with 2+ years of real-world experience implementing/working with modern IT technologies including cloud and web applications, microservices and containers, virtualization platforms, virtual desktops and so on. The ideal candidate is one seeking an opportunity for career growth and the chance to grow within an entrepreneurial and innovative organization.

Responsibilities & Duties:

The key responsibilities for this position are:

• Work on the company product Suite that provides Multiplatform Integrated Business Solution
• Design and deliver detailed product demonstrations for customers and prospects
• Responsible to keep track of patches and bug fixes given to the customers through the bug tracking system called ‘eG Tracker’
• Ascertain customer requirements and infrastructure size, and accordingly estimate the workload and time involved in implementing POCs (Proof-Of-Concept)
• Engage in post-POC discussions with the sales team and customers to bring it to a closure
• Provide technical assistance to clients in installing, operating, and upgrading the monitoring suite on Unix and Windows operating systems
• Interface between the customer and the development team to have critical issues resolved

Key skills:

Application server, Citrix, Virtualization, Database, SOLARIS, LINUX, HP-UX, and AIX. Requires travel/relocation to unanticipated client sites throughout the US.

Required Experience and Qualifications:

• Bachelor’s Degree or foreign academic equivalent or the employer will accept education and experience equivalent to bachelor’s degree in Computer Science, Computer Information Systems, Computer Applications, Information Technology or related field.
• 2 years of experience in job offered, Computer Programmer, Technical Consultant, Support Engineer, Junior Support Engineer, Lead Solutions Delivery, or related field
• Required experience must include experience in Application server, Citrix, Virtualization, Database, SOLARIS, LINUX, HP-UX, and AIX
• Requires travel/relocation to unanticipated client sites throughout the US
• Must be interested in learning new technologies and applying them to solve real world problems
• Must be ambitious, competitive, energetic; should be a results-oriented team player

Apply Now

Systems Software Engineer in USA (3+ Years' Experience)

Location:
Bridgewater, NJ and Irvine, CA

At eG Innovations we are looking to add a Technical Consultant to join our team. This is a great opportunity with a fast growing software product company looking to expand our team.

We seek an outstanding systems engineering professional with 3+ years of real-world experience implementing/working with modern IT technologies including cloud and web applications, microservices and containers, virtualization platforms, virtual desktops and so on. The ideal candidate is one seeking an opportunity for career growth and the chance to grow within an entrepreneurial and innovative organization. The candidate will work in different areas - from demos and proofs of concepts to implementation, fine-tuning and troubleshooting to demonstrate ROI of our products to customers. This is a hands-on, technical position.

Responsibilities and Duties:

The key responsibilities for this position are:

• Position our products to customers looking for virtualization / application / cloud services monitoring solutions;
• Install, configure, and prove the value of our products. Generate reports demonstrating the value of the solutions in solving key business problems for customers.
• Provide presentations and demonstrations of our products to prospective customers;
• Train prospective customers and partners on our products.
• Assist as required with post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.

Key skills:
Citrix, VMware, Java, System Administration, Networking, Containers, Docker, Kubernetes, Unix, Windows, Monitoring tools

Required Experience and Qualifications:

• 3+ years of experience working in cloud, application development/optimization, containers and other modern IT technologies.
• Must be interested in working in a customer facing role.
• Must be interested in learning new technologies and applying them to solve real world problems.
• Understanding of Java/J2EE technologies and web applications is a plus.
• Exposure to Citrix, VMware, and other virtualization technologies is required.
• Must be ambitious, competitive, energetic; should be a results oriented team player.

Apply Now

Pre-sales Consultant in Germany (3+ Years' Experience)

Location:
Germany

We are looking to appoint a Pre-sales Consultant. To support our EMEA sales strategy we need an increased focus within the pre-sales organization on creating and delivering business centric value propositions to technical & executive audiences within SMB & Enterprise accounts.

The Pre-sales consultant possesses advanced/expert level knowledge of our IT Infrastructure and Application Performance Monitoring software solution and participates in sales cycles as a member of both the sales and support teams.

Roles & Responsibilities:

The key responsibilities for this position are:

• Support and lead large scale enterprise transactions as presales consultant by using knowledge and understanding that is beyond the bounds of Silo’d monitoring tools and Silo’d IT support to move deals forward
• Interact with potential customers through executive meetings, discovery conversations, solution demonstrations, presentations and follow-up discussions
• Gain acceptance from the customer that we have the key solution to solve their end user experience and service delivery problems
• Prepare, plan and execute demos and Proof of Concepts (PoCs) to transform a qualified opportunity into a deal
• Run and facilitate value-based workshops with prospects, partners and customers so that they can fully discover and understand how our solution can address their EUE, E2E or APM projects and major issues
• Demonstrate how the solution can support overall customer initiatives and how this generates a value
• Support sales team to qualify leads by using their product deep understanding in relation to customer pain points
• Collaborate with the sales team to plan and execute sales development strategies
• Participate as a speaker in key company events such as User groups, trade shows, partner days and other marketing related activities
• Understand technical findings and transform them into compelling business stories to demonstrate the monitoring solutions added value

Required skills:

• 3+ years' presales experience. OR demonstratable desire and natural flair for sales and over deep dive technical abilities;
• Proven consultative skills
• Experience of working with a sales organization or service provider and a track record of successful meeting or exceeding assigned revenue goals
• Experience as a key technical resource leading the introduction of a new technology into a new market or businesses
• Experience of one or more of the following technology areas: APM, SCOM, 3rd party monitoring tools, Microsoft Server and Applications, End User Computing Transformation Projects (e.g. Citrix/Horizon View), IT Service Management (ITIL, Ticketing), Application Performance monitoring and IT analytics
• Broad knowledge and certification of main industry standard technologies (Windows Server, Linux, Virtualization) are a must! SAP, SQL/Oracle, JAVA & .Net are nice to haves
• Customer centric attitude with great people skills
• Strong presentation skills with great communication skills (both written and verbal) with the ability to talk to different teams
• Fluent in German and Englisch
• Willingness to travel

Apply Now

Pre-sales Consultant in The Netherlands (3+ Years' Experience)

Location:
The Netherlands

We are looking to appoint a Pre-sales Consultant. To support our EMEA sales strategy we need an increased focus within the pre-sales organization on creating and delivering business centric value propositions to technical & executive audiences within SMB & Enterprise accounts.

The Pre-sales consultant possesses advanced/expert level knowledge of our IT Infrastructure and Application Performance Monitoring software solution and participates in sales cycles as a member of both the sales and support teams.

Roles & Responsibilities:

The key responsibilities for this position are:

• Support and lead large scale enterprise transactions as presales consultant by using knowledge and understanding that is beyond the bounds of Silo’d monitoring tools and Silo’d IT support to move deals forward
• Interact with potential customers through executive meetings, discovery conversations, solution demonstrations, presentations and follow-up discussions
• Gain acceptance from the customer that we have the key solution to solve their end user experience and service delivery problems
• Prepare, plan and execute demos and Proof of Concepts (PoCs) to transform a qualified opportunity into a deal
• Run and facilitate value-based workshops with prospects, partners and customers so that they can fully discover and understand how our solution can address their EUE, E2E or APM projects and major issues
• Demonstrate how the solution can support overall customer initiatives and how this generates a value
• Support sales team to qualify leads by using their product deep understanding in relation to customer pain points
• Collaborate with the sales team to plan and execute sales development strategies
• Participate as a speaker in key company events such as User groups, trade shows, partner days and other marketing related activities
• Understand technical findings and transform them into compelling business stories to demonstrate the monitoring solutions added value

Required skills:

• 3+ years' presales experience. OR demonstratable desire and natural flair for sales and over deep dive technical abilities;
• Proven consultative skills
• Experience of working with a sales organization or service provider and a track record of successful meeting or exceeding assigned revenue goals
• Experience as a key technical resource leading the introduction of a new technology into a new market or businesses
• Experience of one or more of the following technology areas: APM, SCOM, 3rd party monitoring tools, Microsoft Server and Applications, End User Computing Transformation Projects (e.g. Citrix/Horizon View), IT Service Management (ITIL, Ticketing), Application Performance monitoring and IT analytics
• Broad knowledge and certification of main industry standard technologies (Windows Server, Linux, Virtualization) are a must! SAP, SQL/Oracle, JAVA & .Net are nice to haves
• Customer centric attitude with great people skills
• Strong presentation skills with great communication skills (both written and verbal) with the ability to talk to different teams
• Fluent in Dutch and Englisch (& German would be an advantage but not a requirement)
• Willingness to travel

Apply Now

Enterprise Software Sales Executive (5+ Years' Experience)

Location:
Singapore

We are looking to add a highly motivated Enterprise Software Sales Executive. This is a great opportunity with a fast growing software company headquartered in Singapore and looking to expand our team in Asia. We seek an outstanding new business hunter with 5+ years enterprise software sales experience who wants an opportunity for career growth and the chance to grow within an entrepreneurial and innovative organization.

Roles & Responsibilities:

Following are the day-to-day duties and responsibilities expected to be handled by successful candidate:

• Achieve and exceed quarterly sales goals through full sales cycle management from prospect creation, value proposition, negotiation and deal closure
• Identify and qualify high-value sales opportunities through aggressive lead follow up, cold-call prospecting, and networking
• Prospect and identify potential organizations and decision makers / influencers in those organizations to target for the company's products; Cold call as needed
• Pitch the company's product values to the identified leads (sales generated and marketing generated) and identify potential opportunities for new business
• Successfully manage and overcome objections and move opportunities through the pipeline to close
• Build and manage a healthy pipeline of qualified opportunities to meet / exceed sales objectives and key performance metrics
• Coordinate sales activities with partners / consultants / distributors and resellers to identify and close new business
• Ensure strong client / prospect communication and follow-up by documenting all designated calls-to-action, follow-up dates, complete profile information, lead source, and prospect interaction in the CRM system (Salesforce.com)
• Develop strong knowledge of industry trends in enterprise ITSM including but not limited to server and desktop virtualization, VDI, Citrix XenApp & XenDesktop markets including competition
• Develop a solid working knowledge of eG Innovations products, what problems they solve and the benefits they provide to potential customers
• Use all available means to perform effective research in the initial development and ongoing maintenance of targeted account lists
• Maintain complete and accurate records of all sales activity throughout the sales cycle in our CRM system (Salesforce.com) to ensure effective pipeline and lead management, accurate forecasting, deal history, and competitive activity for tracking and management reporting

Desired Skills & Experience:

• Five plus years of experience selling enterprise software, ideally virtualization solutions or infrastructure software
• Demonstrated track record of consistently meeting and exceeding sales quota Proficiency in prospecting, qualifying, developing, managing and closing business with complex B2B sales cycles
• Have experience selling software solutions to Government Organisations
• Must have excellent communications skills. Ability to make a positive connection with people in person / over the phone.
• Ability to understand customers' environment and issues, opportunity qualification, handle prospect objections
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Self- motivated, strong drive and capable of working with minimal supervision. Entrepreneurial spirit.
• Strong presentation, communication, organization, multitasking, and time management skills with strong ability to actively listen and determine customer needs
• Solid problem solving and consultative skills required
• Planning / Research skills: strong pre-call planning / research skills, attention to detail, effective follow-through, proficient with use of PC tools and internet tools to acquire and assess information
• Experience with Salesforce.com and conducting professional online and onsite meetings
• Ability to adapt to changes in roles and responsibilities
• Bachelor's degree desirable

Apply Now

Manager - SaaS Operations (7 to 10 Years' Experience)

Location:
India

We are looking for a Manager - SaaS Operations. In this role, you will responsible for setting up and managing the SaaS services being delivered to customers globally, using our product suite.

Roles & Responsibilities:

The key responsibilities for this position are:

• Define and implement cloud governance policies and procedures to ensure that our SaaS services meet the expectations of customers
• Be responsible for key aspects of our SaaS services including periodic security reviews, backup and recovery processes, disaster planning of our SaaS systems
• Have ownership for all stages of a SaaS lifecycle including customer onboarding, upgrades, capacity planning, and cloud infrastructure optimization
• Ensure that our SaaS services have the necessary certifications (SOC2 etc.)
• Liaise with cross-functional (network, server, database, and application) teams to ensure the quality of service is maintained
• Assist in responding to request for proposals (RFPs) and participate in customer presentations / POCs to demonstrate our capabilities
• Conceive plans to optimize usage of the SaaS infrastructure and to adopt industry best practices
• Analyze cloud usage data and trends; recommend and implement solutions to optimize cloud cost-efficiency
• Measure KPIs to track progress and success of SaaS services and utilization of cloud resources
• The ideal candidate will be one with a passion for driving technical initiatives end-to-end by aligning cross-functional teams towards a common goal; someone who thrives in a fast-paced environment where collaboration, resourcefulness, and ownership are crucial.
  

Required skills:

• Minimum of a bachelor's degree in computer science or equivalent work experience
• 3+ years managing projects related to software operations and / or technical support, ideally in enterprise SaaS or Web Services environments
• Proven understanding and working knowledge of the software development life cycle and modern project management best practices, such as Agile, Scrum, ITIL, Six Sigma, etc.
• Experience involving operating SaaS services on at least one of the leading public cloud platforms
• Experience supporting and resolving customer escalations
• Experience in public cloud cost / usage optimization and an understanding of public cloud spend, billing and pricing principles
• Experience with cloud automation and orchestration technologies
• Familiarity with multi-tier web applications involving Java, MSSQL, Tomcat or similar
• Any exposure to monitoring tools is a plus.

Apply Now

Solution Consultant (6+ Years' Experience)

Location:
India

We are looking to expand our engineering team in our Chennai, India location. This is a great opportunity with a fast-growing software product company looking to expand our team in India.

We seek an outstanding system engineering professional with 6+ years of real-world experience implementing / working with modern IT technologies including cloud and web applications, microservices and containers, virtualization platforms, virtual desktops and so on. The ideal candidate is one seeking an opportunity for career growth and the chance to grow within an entrepreneurial and innovative organization. The candidate will work in different areas - from demos and proofs of concepts to implementation, fine-tuning and troubleshooting to demonstrate ROI of our products to customers.

Roles & Responsibilities:

This is a hands-on, technical position. The key responsibilities for this position are:

• Position our products to customers looking for virtualization / application / cloud services monitoring solutions
• Install, configure, and prove the value of our products in proof of concepts. Generate reports demonstrating the value of the solutions in solving key business problems for customers
• Provide presentations and demonstrations of our products to prospective customers
• Train prospective customers and partners on our products
• Assist as required with post-sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites

Desired Skills & Experience:

• Four plus years of experience working in the cloud, application development / optimization, containers, and other modern IT technologies
• Must be interested in working in a customer-facing role
• Must be interested in learning new technologies and applying them to solve real-world problems
• Experience managing projects would be a plus
• Understanding of Java / J2EE technologies and web applications is a plus
• Exposure to Citrix, VMware, and other virtualization technologies is required
• Must be ambitious, competitive, energetic; should be a results oriented team player

Apply Now

Technical Architect - Java (12+ Years' Experience), 2 Positions

Location:
India

We are looking for a Technical Architect to add to its professional services team. This candidate will be responsible for ensuring that eG Innovations products delivered to the field meet the functionality and performance expectations of customers. The Technical Architect is expected to be a key member of our professional services team that is deploying our web-based application and infrastructure performance monitoring, diagnosis, and reporting system for global clients. The monitoring system has been widely deployed in over thirty countries and one thousand customer locations over the last fifteen years.

Roles & Responsibilities:

This is a hands-on, technical position. The key responsibilities for this position are:

• Be responsible for all aspects of product delivery to customers including functionality, performance, scalability
• Interface with customers and define a statement of work with timelines for implementation of our products at customer sites
• Oversee the implementation to make sure that it follows the project plan defined and at the same time meets customer requirements
• Where customization is required to meet the customer requirements, define the scope of such customizations, determine the feasibility and timeframe required and follow through for delivery and customer acceptance
• Assist with responding to customer RFPs and present our solution to prospective clients
• Perform audits of existing customers and push for better adoption of our products within our customer base
• Get involved in POCs for strategic accounts and provide necessary domain expertise to highlight our product's values to prospective clients
• Constantly look for ways to improve the efficiency and output of the professional services team

Desired Skills & Experience:

• At least 6+ years of experience with live Java / J2EE-based projects, ideally on production environments
• Must have recent / proven experiences as a software architect (i.e. system design, performance tuning, and system prototyping)
• Must have a solid handle on Java fundamentals, Service-Oriented Architectures, and web services
• Must have sound experience on performance and scalability of web applications
• Must have excellent problem diagnosis skills as it pertains to web application development
• Must be willing to put in the necessary hours to get the problems solved without needing additional supervision or hand-holding
• Understanding / experience with front-end technologies is a plus (JQuery, HTML5, Javascript, CSS, AJAX, XML / JSON)
• International work exposure is a plus
• Experience working on Java-based product technologies is a plus
• Experience working on Windows and Unix environments is a plus
• Excellent communication skills and ability to make good presentations

Apply Now

Java Team Lead (7+ Years' Experience)

Location:
India

We are looking for a sharp / motivated Java specialist to take our product forward. Someone who has a passion for product development (rather than services work).

Desired Skills & Experience:

• Experience in Java, JSP, Servlets, J2EE
• Experience in designing and architecting medium to complex systems
• Component Design / Coding / Unit Testing/ Debugging
• Strong understanding of design patterns
• Practical exposure to web application development
• Experience with database servers such as SQL Server, Oracle, MySQL
• Proficient in SQL and stored procedures / triggers etc.
• Experience with web technologies like HTML5, CSS3, JS and JavaScript frameworks like JQuery, AngularJS, Bootstrap, etc.
• Experience with Agile / Scrum development methodology
• SDLC: Good understanding of different phases
• Excellent technical analytical, debugging and problem-solving skills
• Code reviews, test case reviews and ensure code developed meets the requirements
• Experience in a leading team and resolving their technical issues.
• Good communication skills

Apply Now