No War Room and No Waiting. Only Answers.
Application owners, IT pros and executives agree that whether it is internal systems or customer-facing web applications, the digital user experience drives business today. No single factor is more important. But when there is a performance slowdown, this is where the agreement ends and challenges begin. Without a truly unified and holistic view of all factors—across applications and the infrastructure—that affect the user experience, you are effectively flying blind.
eG Enterprise is an industry-first truly converged application performance monitoring and infrastructure monitoring solution that delivers unparalleled monitoring reach across user experience, business transactions, application and the supporting infrastructure – all from a single console.
Features
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Optimize Digital Customer Experience
- Get 100% visibility into real user experience across internal and external, on-premises and SaaS web applications
- Identify performance issues such as slow page loading, site outages, and JavaScript errors
- Monitor in real time, users from which country, city, and location are affected
- Gauge customer satisfaction using out-of-the-box metrics and Apdex score
- Analyze each individual customer journey to isolate where slowdowns occur: in the network, back-end server, content download, or the front-end browser
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Uncover the Cause of Application Slowdowns using Transaction Analytics
- Auto-discover and monitor every single end-user transaction on your website
- Visualize the transaction topology across the application runtime architecture
- Using an advanced tag-and-follow method, trace every business transaction across multi-tiered Java and .NET applications
- Easily identify which tier is causing slowness: the web server, application server, database, or external calls
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Ensure Error-Free Code Deployment from Development to Production
- Easily drill down to the application code (Java and .NET) for detailed analysis
- Identify inefficient code and errors that impact application performance
- Pinpoint slow queries that are affecting transaction execution time
- Developers can use eG Enterprise to proactively catch code-level and query-level issues before application rollout in production
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Troubleshoot Infrastructure Problems with Ease
- Identify even the most complex infrastructure bottlenecks affecting application performance
- Auto-discover application-to-infrastructure dependencies and visualize topology on intuitive maps
- Using built-in artificial intelligence, eG Enterprise correlates performance insights across the infrastructure and pinpoints the root cause
- Track infrastructure configuration changes, in context of application performance impact
- From a unified console, determine if the performance issue originates in an application code error, network slowdown, database issue, storage bottleneck, server misconfiguration, or virtualization problem
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Single Monitor for Heterogeneous On-Premises, Cloud, and Hybrid Environments
- Monitor over 180+ applications, 10+ operating systems, 10+ virtualization platforms, 20+ storage devices from a single console
- Supported platforms include Microsoft, VMware, Citrix, SAP, Java, Oracle, .NET, PeopleSoft, Siebel, Nutanix, AWS, Azure, Docker, and more. View supported technologies »
- Monitor applications deployed on-premises, in the cloud and on hybrid IT environments
- Use a combination of agentless and agent-based monitoring approaches based on custom requirements
- eG Enterprise is available as an on-premises software or a fully hosted SaaS solution
Benefits
- Be the first to know when the user experience of web applications is affected, when, where, and how
- Enhance application uptime, and be proactively alerted to performance deviations
- Boost customer satisfaction by ensuring rich user experience for web applications
- Increase ROI and productivity by ensuring peak performance of applications on-premises and in the cloud
- Accelerate troubleshooting of issues, using deep diagnostics and actionable insights
- Provide metrics, analysis and reports for a broad range of stakeholders: management, business owners, IT operations, architects, developers, and helpdesk
Why eG? One Monitor to Manage All of IT.
- eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor
- Only eG Enterprise automatically provides actionable answers to performance issues, wherever they originate, from application code to bare metal
- Understand the impact of infrastructure issues on application performance and user experience
- Unify performance monitoring, alerting, diagnosing, reporting, and capacity-planning in a single console
- Ensure a great user experience and dramatically improve IT efficiency
- Benefit from flexible deployment options (on-premises and SaaS) and monitoring approaches (agentless and agent-based)
