Microsoft Terminal server performance monitoring

Ensure stellar user experience for your remote employees

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End-to-end monitoring
for Microsoft Terminal services

Microsoft Terminal services are being widely used by remote employees to connect to corporate networks and applications. If the terminal services infrastructure is slow or unavailable, remote employees will be unproductive and this will impact the business. Therefore, besides proactively monitoring the terminal services infrastructure, IT administrators also need the ability to troubleshoot problems quickly so that downtime or slow-time is minimum.

With eG Enterprise, administrators can:

  • Monitor the availability and performance of Microsoft Terminal Services 24x7
  • Gain in-depth visibility into user logon times, latencies, disconnects and resources used
  • Rapidly troubleshoot performance issues and identify the cause of a performance issue - is it in the Microsoft Terminal server, or is it due to the supporting infrastructure such as Active Directory, virtualization platform, or storage
  • Right-size and optimize the terminal servers using historical trends and capacity planning insights
Critical metrics for Microsoft RDS are tracked on an easy-to-read dashboard.

Proactively solve performance issues
ensure a great user experience, every time

Monitor all aspects of user experience

Gain powerful analytics using machine learning and AIOps

Isolate the root cause of issues: Microsoft Terminal Services? Supporting infra?

Plan capacity needs and right size the infrastructure

In-Depth Microsoft Terminal Services Insights at Your Fingertips

Logon time, Frames/sec, Encoding time, Compression ratio, TCP RTT, UDP RTT and more

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Solve your top
Microsoft Terminal services problems in minutes

  • Troubleshoot Slow Logons

    • Find out why Microsoft Terminal Services logon is slow
    • Get the breakdown of logon time and identify which step is causing slowness
    • Is it due to the GPO? User profile? Active Directory? Logon script execution?
  • Why is Application Access Slow?

    • Proactively monitor application launch time
    • Automatically analyzes and pinpoint the root cause
    • Is it due to network? CPU spike in Microsoft Terminal Server? Virtualization bottleneck? Storage tier?
  • Avoid Capacity Issues

    • Analyze historical user reports and server resource utilization patterns
    • Use built-in capacity planning reports and usage trends to forecast when additional capacity will be needed
    • Improve user density on servers

Flexible licensing and deployment

Citrix Performance Monitoring Simplified

eG Enterprise delivers best-of-breed performance monitoring for Microsoft Terminal Services environments.
Get the best Microsoft Terminal Services monitoring software at a very affordable price – monthly charge per user is less than the price of a cup of coffee.


Intuitive monitoring
dashboards, analytics and reports

With eG Enterprise, you can cut down the time of troubleshooting and be proactive instead of reactive - which, in turn, translates into productivity for the organization.

Giri SontyEnd-User Computing Consultant

Real-time monitoring of remote employee's experience

  • Monitor user experience and logon for every user session in real time
  • Identify which users are affected, when and where
  • Track round trip latency across users and highlight users who may be affected
  • Identify session disconnects and resource usage patterns when disconnects happened
  • Track resource usage by URLs and applications accessed
Critical metrics for Microsoft RDS are tracked on an easy-to-read dashboard.

eG Enterprise is a must-have tool for Microsoft Terminal services monitoring

  • Ensures high uptime through fast and accurate problem reporting
  • Built-in domain expertise helps identify even the toughest performance issue in minutes
  • Proves exactly where the problem lies and eliminates finger pointing
  • Helps right-size the remote access infrastructure for maximum capacity and performance
  • Centralizes performance monitoring from a single pane of glass - across physical, virtual and cloud environments
 Root Cause Diagnosis |  Troubleshooting

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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