Industry Reactions

	"As IT infrastructures continue to grow in complexity through the use of varying technology platforms, IT organizations are continually challenged to meet their SLAs for critical business services.  Enterprises and service providers need to look for monitoring solutions that can track the end-to-end health and availability of these challenging business services (including their dependencies) while delivering the right information to the appropriate IT stakeholder." Cameron Haight Research Vice President, IT Operations Management Gartner

	"eG Enterprise Suite 5 delivers the combination of deeper and wider monitoring of virtualized environments along with improved configuration management and usability. These enhancements will prove to be valuable to enterprises and service providers who've made significant investments in virtualization." Dennis Callaghan Senior Analyst, Enterprise Software The 451 Group

	"I have seen eG steadily expand its monitoring capabilities over the past 6 years. The embedded data flow and dependency-based correlation is at the core of the software, and also the heart of its value proposition. Management vendors used to add 'device support,' and of course eG does too. But they also add entire platforms, Java monitoring, and now configuration monitoring --- all seamlessly integrated into the core and dramatically increasing its value proposition. Keeping pace with IT complexity is now a matter of survival for companies large and small. The event management intelligence of the eG Suite truly delivers on the promise of this process; detecting events, making sense of them and determining the appropriate control action. Delivering this via a single monitor that can integrate easily with the rest of the operation is a potential game-changer for continual service improvement programs of any size. " John M. Worthington Principal, MyServiceMonitor, LLC ITIL Expert, CISA, PMP