Microsoft Remote Desktop Service (Microsoft RDS)

What is Microsoft RDS?

Microsoft Remote Desktop Services (RDS) is a branded, proprietary protocol for application and desktop virtualization. Like any remote desktop solution, it allows users to access a desktop remotely.

In most Microsoft RDS configurations, a Windows server does most of the work, including hosting the software, distributing the resources, and sharing those resources with users.

A specified number of users can then connect to that server using the Remote Desktop Protocol to access the operating system and applications they would normally use on their desktops.

What are Remote Desktop Services?

For those searching for an answer to the question “What is RDS,” it refers to the particular technology that allows users to access a remote desktop operating system from a different network-connected device.

Using a robust protocol, users can take their laptop or mobile device wherever they need to go with the assurance that they’ll be able to access their desktop applications as long as they have an internet connection. IT professionals can also use the technology to manage and troubleshoot computers from a central, remote location.

Remote desktop services have several components that work together to deliver a smooth remote access experience. These include:

  • Session Host: The server that runs the remote desktop and applications
  • Gateway: Servers that allow secure access to authorized users outside the corporate network
  • Web Access: Helps you access remote desktop resources using a web browser
  • Licensing: Manages remote desktop license deployment, ensuring that only the authorized number of users can access remote resources
  • Connection: The client software responsible for connecting to the remote server
  • Protocol: Works to establish the remote client-to-server connection

Two additional features can also help to enhance the experience: RemoteApp allows you to run an application on your remote device while it’s also running on your desktop (regardless of operating system differences), while RemoteFX enables 3D graphics and a better all-around visual experience.

What are the benefits of Microsoft Remote Desktop Services?

What is RDS’s role in helping your organization reach its business goals? The following are some of the benefits of remote desktop service you can expect to see for your business.

  • Using older devices: Applications delivered by Microsoft RDS are stored and run on data center servers, not endpoint devices. This means that the device you’re using to access a remote desktop doesn’t need much computing power, which is good news for businesses wanting to save money by using older hardware.
  • Use windows on any device: Your employees can use any machine to connect to a virtual desktop, including Linux, MacOS, Android, and iOS devices. Since applications are installed remotely, there’s no need to worry about the type of devices your team is using.
  • Store data in the cloud: Most of the components needed to deliver your Microsoft RDS — including your data — will be stored in the cloud. You’ll never again be limited by the size of your hard drive, as cloud storage is scalable and can grow with your business as your needs expand.
  • Enhance IT team productivity: With a Microsoft RDS setup, all applications are contained within the RDS infrastructure, which centralizes configuration and maintenance tasks. IT managers can update all devices at once instead of having to maintain every endpoint device individually, saving precious time and resources.
  • Hybridize your workplace: Whether you want your team in the office a few days a week or you’ve become a fully remote company, Microsoft RDS gives your team the ability to work from anywhere with no worries about accessing critical applications.

What is Microsoft RDS monitoring, and Why is it important?

Microsoft RDS monitoring is simply a way to collect, track, and analyze data about your virtual desktop with the goal of proactively handling problems and ensuring optimal performance and health.

In general, your monitoring system may:

  • Track CPU, memory, and disk usage
  • Monitor network traffic both ways
  • Keep up with the number of users
  • Monitor and audit user activity
  • Engage in capacity planning with performance data trends

You can perform these tasks using native tools or third-party software. Whatever your choice, end-to-end monitoring of Microsoft RDS is vital because they enable you to do the following:

  • Get timely alerts to performance issues before they cause downtime
  • Use historical trends to save critical resources by right-sizing infrastructure
  • Immediately troubleshoot slow application log-ons and launches
  • Isolate the root cause of issues so you know the problem is truly fixed

When you employ proper monitoring techniques, you can prevent small problems from becoming big ones, maintain the safety of your data and infrastructure, and keep everyone in your organization productive.