Live Chat

Citrix StoreFront Monitoring with eG Enterprise

Deliver fast connectivity and seamless user experience for Citrix users

Why Monitor Citrix StoreFront

Citrix StoreFront is the gateway to the Citrix services. Users connect to one of many StoreFront servers, get authenticated and access applications or desktops assigned to them. If Citrix StoreFront is down or slow to respond, users will not be able to access the Citrix services. This will lead to poor user experience and reduced business productivity. Hence, 24x7 monitoring and rapid troubleshooting of performance issues relating to Citrix StoreFront are important.

Citrix StoreFront monitoring

Enabling Top Performance of StoreFront for Citrix Delivery

Citrix StoreFront troubleshooting

eG Enterprise is a Citrix Ready certified monitoring solution for Citrix environments. eG Enterprise provides a 360-degree view of Citrix StoreFront performance, monitoring StoreFront services from the inside and from the outside. With eG Enterprise, Citrix administrators can:

  • Monitor all the StoreFront servers and associated services
  • Track the availability and responsiveness of StoreFront stores
  • Proactively test StoreFront enumeration and application availability and get alerted to issues before user complain
  • Baseline StoreFront health metrics and get alerted to KPI deviations
  • Isolate bottlenecks in the underlying .NET Framework and IIS server infrastructure

With eG Enterprise's auto-baselining capabilities, Citrix administrators can be alerted to any workload changes over time.

StoreFront KPIs Monitored Out of the Box
StoreFront URL availability and response time   Current users accessing StoreFront   Rate of requests and time for different resource subscription calls including add, remove, get, and update
StoreFront home configuration availability and response time Explicit authentication and change password call rate and time StoreFront to Delivery Controller XML communications including call rates and response times
Authentication method availability and response time Delegated authentication time and rate Availability of NetScaler Gateways connected to the StoreFront
Login availability and response time ICA and rade launch calls and launch time Availability of Delivery Controllers and XenMobile servers configured through StoreFront
Availability and response time for accessing each of the stores Average time for different StoreFront activities including list resources, get icon, get ICA file Call rates and response time for different Controller actions

Total Performance Assurance for Citrix Environments

  • StoreFront performance monitoring
    Answer Key Citrix StoreFront Performance Questions with eG Enterprise
    • Are the StoreFront servers reachable?
    • Is there slowness during user authentication?
    • Is logon slowness due to communication with a specific Citrix Delivery Controller?
    • Are applications and desktops available for launch through StoreFront?
    • Which specific action of the StoreFront server is causing slowness: listing resources, get icons, ICA launch, ICA file download, etc.?
  • StoreFront performance management
    Go Beyond Citrix StoreFront and Gain End-to-End Citrix Performance Visibility
    • Track performance metrics at every layer and every tier of the Citrix environment
    • Automatically correlate Citrix XenApp and XenDesktop user experience issues with the Citrix delivery infrastructure
    • Pinpoint the root cause of Citrix performance problems in a just minutes and speed up troubleshooting
    • Leverage built-in reports for capacity planning and infrastructure right-sizing


  • Ensure seamless connectivity of Citrix sessions through StoreFront
  • Deliver high-performing virtual apps and desktops and improve business productivity
  • Be the first to know of performance problems and triage issues before users are affected
  • Increase IT operational efficiency with actionable performance insight and root cause analysis

Why eG? One Monitor to Manage All of IT.

With eG Enterprise, you can cut down the time of troubleshooting and be proactive instead of reactive – which, in turn, translates into productivity for the organization.

Giri Sonty
End-User Computing Consultant, CUGC NY/NJ Metro Leader


Copyright © 2021 eG Innovations. All rights reserved.

Privacy Policy  |  Terms of Use