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There are many instances of performance issues with business-critical services being caused because a server, network device, or application was not correctly configured. Human errors during updates to the configuration may also cause unexpected performance degradation.
We have no more frustrations because now we know where the problem is, and the root cause of issues is detected in minutes. With the eG Enterprise performance monitoring suite we deliver a robust and reliable environment that guarantees maximum uptime and user satisfaction.
Knowing what configuration changes have happened around the time when a significant performance change was observed allows administrators to more accurately and rapidly identify the cause of a problem and to bring the IT services back to normal operation quickly. By eliminating guesswork, unified configuration and performance monitoring allows IT organizations to reduce mean time to repair, improve service uptime and reduce IT operations costs.
eG Enterprise provides administrators with the ability to view configuration and change management from a central web console. It employs agent-based and agentless mechanisms to extract critical configuration and change details from each of the managed components in the environment.
In addition to configuration data from the network and operating system layers, the eG Configuration Manager also obtains configuration information at the application layers.
By tracking the configurations of a component over time, eG Enterprise also reports on configuration changes and when the changes happened. By time correlating change information with performance information, administrators can get vital clues as to whether any configuration changes (whether automated, manual, or unintentional) may have caused a performance degradation.
Administrators can also use Change and Configuration Tracking to compare configurations across applications, servers, and networks. This way, if one server is performing well, but another is not, an administrator can quickly determine configuration differences between the two servers that could be responsible for the performance difference.
The eG Enterprise configuration and change monitoring functionality is supported for Windows, Solaris, Linux, HPUX, AIX, OpenVMS and AS/400 operating systems, VMware vSphere and Citrix XenServer virtualization platforms, and applications including Citrix XenApp, Microsoft Terminal servers, Oracle database servers, Microsoft SQL, Microsoft IIS, and Apache web servers.