eG Universal Agent

No more management packs or plug-ins for monitoring. Use the eG Universal agent to monitor any OS, any application. Monitoring capabilities for 200+ applications, 10+ operating systems,
10+ virtualization technologies and more.

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eG Universal Agent:
Monitor all of IT.

More than ever before, monitoring solutions are under great scrutiny. When an application performance problem happens, IT managers are often asked why the monitoring solution they have did not detect the problem. Having expertise in the key applications and infrastructure being managed and being able to collect the right metrics that are early warning indicators of problems is a key for a monitoring solution to be effective.

eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.

Mike MontanoSolutions Architect, Denali Advanced Integration

Universal Monitoring Architecture

The eG Universal Agent technology has been designed to make monitoring easy and effective. An eG agent deployed on a server monitors the server hardware, operating system and all of the applications running on it. The agent monitor function is universal in the sense that the same license can be used to deploy an agent irrespective of the operating system to be monitored or the applications to be monitored. This allows unparalleled deployment flexibility for IT managers. The universal agent can be deployed on the gold images or remotely and rapidly pushed to target systems using any software deployment tool.

Universal monitoring agent from eG Enterprise allows you to monitor all of your IT environment.

Application specific protocols, APIs and utilities are used to interface with and collect metrics from 10+ operating systems, 200+ applications and 10+ virtualization platforms.

Unified Monitoring of
Heterogeneous IT Infrastructures


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Features of the eG Universal Agent

  • Low overhead through multi-level monitoring: 0.1-0.3% CPU, 0.5-1 Kbps of bandwidth
  • Fast deployment through universal licensing model, independent of server hardware or applications monitored
  • Hassle-free and secure operation based on 100% web architecture
  • Managed service provider friendly architecture allows monitoring across firewalls and private networks
  • Zero maintenance with auto-upgrade capability
  • Multi-perspective monitoring (active and passive) allowing 360 degree visibility into service performance
  • SSL/TLS encrypted communication
  • Secure communication through one way, outbound connection initiation to the manager
  • Auto-deploy on cloud instances, auto-discovers applications/OS to be monitored


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  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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