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User experience is top of mind for IT executives in today's application-centric world. Monitoring only the resource usage of applications and utilization levels of infrastructure elements is no longer sufficient. User experience has to be central to an IT monitoring strategy, irrespective of the type of applications being used by the business - whether digital workspaces (Citrix, VMware Horizon), web applications (Java, .NET, etc.), packaged enterprise apps (SharePoint, SAP, etc.), or SaaS applications (Office 365, Salesforce, etc.).
eG Enterprise v7 makes user experience the centerpiece of your IT monitoring and management strategy. Using a combination of synthetic and real user experience monitoring, eG Enterprise enables IT organizations to quantify the quality of service being delivered to users and proactively notifies IT operations teams of impending problems. The result: happy users, enhanced productivity, and tangible business ROI.
eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.