With eG Enterprise, administrators have visibility into the performance of the application end-to-end. From a web console, they can view the status of every tier supporting the application - network, middleware, virtualization, storage, and database. Key application user experience metrics as well as tier-wise resource metrics are collected using our universal agent/agentless monitoring technology.
The metrics are auto-baselined and any deviations from the norm are flagged as proactive alerts. The metrics are mapped to a hierarchical layer model that is custom-built for each tier and alerts are correlated across the layers, so administrators can easily pin-point which layer is causing a problem.