System Performance Monitoring with eG Enterprise

 
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Most current day IT infrastructures are heterogeneous environments including a mix of different server hardware and operating systems. eG Enterprise offers 100% web-based, integrated monitoring of heterogeneous IT infrastructures. Administrators can monitor and manage a variety of Unix, Windows, and legacy operating systems from a common console. A novel layer model representation is used to analyze and depict the performance of different protocol layers of the infrastructure – network, operating system, TCP/IP stack, critical application processes and services, etc. By using a common performance model representation across heterogeneous infrastructures, eG Enterprise ensures that administrators are not exposed to the differing nature of each operating system and hence, have a short learning curve.
Systems Monitoring
The system monitoring can be done in an agent-based or in an agentless manner, and administrators can pick and choose the servers that have to be monitored with agents (e.g., critical production servers) and those that can be monitored in an agentless manner (e.g., staging servers).

A single agent license suffices to monitor a server and the agent license is transportable across operating systems. Agent-based and agentless monitoring is supported for Microsoft Windows 2000/2003/2008, Sun Solaris, Red Hat Linux, Free BSD, SuSE Linux, HPUX, Tru64, and AIX operating systems. Agentless monitoring is also available for Novell Netware, OpenVMS, and OS/400 operating systems.


Capability Metric Description
CPU Monitoring CPU utilization per processor of a server
Know if a server is sized correctly in terms of processing power;
Determine times of day when CPU usage level is high;
  Run queue length of a server
Determine how many processes are contending for CPU resources simultaneously;
  Top 10 CPU consuming processes on a server
Know which processes are causing a CPU spike on the server;
  Top 10 servers by CPU utilization
Know which servers have high CPU utilization, and which ones are under-utilized;
Memory Monitoring Free memory availability
Track free memory availability on your servers;
Determine if your servers are adequately sized in terms of memory availability;
  Swap memory usage
Determine servers with high swap usage;
  Top 10 processes consuming memory on the server
Know which processes are taking up memory on a server;
  Top 10 servers by memory usage
Know which servers have the lowest free memory available and hence, may be candidates for memory upgrades;
I/O Monitoring Blocked processes
Track the number of processes blocked on I/O;
Indicates if there is an I/O bottleneck on the server;
  Disk activity
Track the percentage of time that the disks on a server are heavily used;
Compare the relative busy times of the disks on a server to determine if you can better balance the load across the disks of a server;
  Disk read/write times
Monitor disk read and write times to detect instances when a disk is slowing down (Windows only);
  Disk queue length
Track the number of processes queued on each disk drive to determine disk drives that may be responsible for slow downs;
  Top 10 processes by disk activity
Determine which processes are causing disk reads/writes;
Uptime Monitoring Current uptime
Determine how long a server has been up;
Track times when a server was rebooted;
Determine times when unplanned reboots happened;
  Top 10 servers by uptime
Know which servers have not been rebooted for a long time;
Disk Space Monitoring Total capacity
Know the total capacity of each of the disk partitions of a server;
  Free space
Track the free space on each of the disk partitions of a server;
Proactively be alerted of high disk space levels on a server;
Page File Usage Current usage
Monitor and alert on page file usage of a Windows server;
Network Traffic Monitoring Bandwidth usage
Track the bandwidth usage of each of the network interfaces of a server (Windows only);
Identify network interfaces that have excessive usage;
  Outbound queue length
Determine queuing on each of the network interfaces of a server;
Identify network interfaces that may be causing a slowdown;
  Incoming and outgoing traffic
Track the traffic into and out of a server through each interface;
Identify servers and network interfaces with maximum traffic;
Network Monitoring Packet loss
Track the quality of a network connection to a server;
Identify times when excessive packet loss happens;
  Average delay
Determine the average delay of packets to a server;
  Availability
Determine times when a server is not reachable over the network;
TCP Monitoring Current connections
Track currently established TCP connections to a server;
  Incoming/outgoing TCP connection rate
Monitor the server workload by tracking the rate of TCP connections to and from a server;
  TCP retransmissions
Track the percentage of TCP segments retransmitted from the server to clients;
Be alerted when TCP retransmits are high and therefore, are likely to cause significant slowdowns in application performance;
Process Monitoring Processes running
Track the number of processes of a specific application that are running simultaneously;
Identify times when a specific application process is not running;
  CPU usage
Monitor the CPU usage of an application over time;
Determine times when an application is taking excessive CPU resources;
  Memory usage
Track the memory usage of an application over time;
Identify if an application has a memory leak or not;
  Threads
Track the number of threads running for an application's process (Windows only);
  Handles
Track the number of handles held by an application over time (Windows only);
Identify if a process has handle leaks;
Windows Services Monitoring Availability
Determine if a service is running or not;
Windows Event Log and Unix System Log
Monitoring
New events
Track the number of information, warning, and error events logged in the Microsoft Windows System and Application event logs;
Correlate events in the Windows event logs with other activity on the server (e.g., service failure);
Obtain details of the events in the event logs;
  Security success and failure events
Monitor all events logged in the Microsoft Windows Security log;
Obtain details of all failure events;
  Events in /var/adm/messages log
Track and be alerted of all errors logged in the /var/adm/messages log of a Unix system;
Auto-correction Automatic restart of failed services
Determine Windows services that should be running automatically; Monitor if these services are up or not, and restart any failed service automatically;

 
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