eG Enterprise is a Citrix Ready certified monitoring solution purpose-built for Citrix virtual apps and virtual desktop technologies. Incorporating deep domain expertise and embedded analytics, eG Enterprise delivers performance assurance for the entire virtual desktop infrastructure - from user to virtual desktop, virtualization to storage, network to cloud.
End-to-End Monitoring and Performance Assurance for Citrix Virtual Desktops
- Monitor all aspects of virtual desktop performance from logon to desktop access, application launch, and session resource usage
- Obtain deep visibility into HDX virtual channels and measure Citrix user experience for every desktop session
- Manage the Citrix virtual desktop service end-to-end, not just as individual silos
- Troubleshoot faster with automated root cause diagnosis
- Leverage built-in reports and analytics for optimizing and scaling the Citrix environment
Comprehensive Citrix Virtual Desktop Monitoring
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- Baseline VDI density, demand, usage and infrastructure metrics
- Identify capacity bottlenecks and highlight risks and constraints
- Run synthetic simulations to test logon performance, desktop availability application access, etc.
- Track key user experience metrics in real time and be the first to know of issues
- Use built-in reports to compare KPIs before and after migration
- Ensure peak performance of desktops and meet expected service levels
All the Key Dashboards and Reports that Citrix Administrators Need
100% web-based monitoring console (HTTP/S)
Automatic baselining with self-learning thresholds
Out-of-the-box reports for historical data analytics
Track slow logon trends over time
Identify resource-intensive sessions
At a glance, view user experience for all users
Built-in Citrix logon simulator
Deep-dive visibility into virtual desktops
Monitor Citrix Cloud Delivery Controller
End-to-end service topology and root cause diagnosis
User active time and idle reporting
Capacity planning and right-sizing insight
Customized and Purpose-Built Monitoring for Citrix On-premises and Cloud Deployments
eG Enterprise is a purpose-built monitoring solution for the latest Citrix architecture. It supports the latest Citrix protocols, new features and support both on-premises and cloud-hosted deployments.
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Desktop Sessions
- User logon performance
- New user connections
- User connection failures
- Client connection failures
- Machine failures
- Configuration errors
- Unavailable licenses
- Unavailable capacity
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Breakdown of Desktops
- Powered on/off
- With maintenance mode enabled
- Assigned/Unassigned
- With pending image update
- Preparing/resuming
- Start failures
- Stuck-on-boot desktops
- Unregistered desktops
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Breakdown of Sessions
- Active sessions
- Connected sessions
- Disconnected sessions
- Preparing sessions
- Reconnecting sessions
- Non-brokered sessions
- Pending sessions
- Unknown sessions
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User Experience
- Logon time
- Enumeration
- Desktop launch
- Application launch
- Screen refresh latency
- Client network latency
- URLs accessed in session
- HDX bandwidth
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Controller Services
- Broker service
- AD identity service
- Configuration service
- Host service
- Machine creation service
- Licensing service
- Monitoring service
- Logging service
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Monitor Other Citrix Tiers
- XenApp
- StoreFront
- NetScaler
- XenMobile
- PVS
- ShareFile
- Citrix Cloud
- License Server
Total Visibility into Citrix Logon Performance
eG Enterprise delivers in-depth visibility of Citrix VDI logon times. Combining Citrix logon performance metrics from the Delivery Controller and the virtual desktops, eG Enterprise allows Citrix administrators to easily isolate which step of the logon process is causing slowness for end users, and fix the problem before business impact.
In-Depth Monitoring of Virtualization Performance and Resource Usage
Monitor resource utilization of desktop VMs and hypervisor (host)
Track over-utilized and under-utilized desktop VMs (guest)
Identify what user activity and application access inside a VM causes increased resource consumption
Auto-correlate server virtualization and desktop virtualization metrics to pinpoint the root cause of user experience issues
Pre-Built Monitoring Support for Hypervisors and Cloud Platforms
Uncover the Real Cause of Citrix Problems
- Automatically discover interdependencies between Citrix tiers (ADCs, StoreFront, Provisioning Services, Delivery Controllers, etc.) and non-Citrix tiers (network, virtualization, Active Directory, storage, cloud, etc.)
- Visualize the Citrix service topology on a single pane of glass
- Automatically correlate performance alerts across the infrastructure and pinpoint the root cause in minutes
- Easily differentiate the cause of the problem from the effects
- Automatically baseline the virtual desktop infrastructure and get alerted about any performance deviations from the norm
