Oracle Cerner applications play an important role in Healthcare IT. eG Enterprise provides a total application and infrastructure monitoring solution that tracks the availability, performance and usage of Cerner applications and proactively alerts admins to any anomalies that may affect doctor and clinician access to health records.Start Your Trial
From electronic health records (EHR) to population health management to medical equipment hardware, Cerner provides a range of health information technology solutions. Cerner Millennium is a cloud-based, Java-based automated library solution that acts as a single source of truth for clinical operational and financial transactions. It provides an enterprise-wide view of patient care and the points at which care was delivered in both acute inpatient and outpatient settings. This seamless integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.
Healthcare organizations can deploy Cerner Millennium on-premises, or they can use the Cerner Remote Hosting Option (RHO) service, a SaaS option from Cerner. In either case, performance of Cerner Millennium is important.
There are several challenges that healthcare organizations face when monitoring Cerner Millennium:
Monitoring of IT resources (CPU, memory, disk, etc.) are no longer sufficient for critical healthcare applications such as Cerner Millennium. eG Enterprise helps healthcare IT organizations in many ways:
eG Enterprise enables healthcare organizations to move away from a reactive and siloed approach to monitoring:
Java technology is the core of Cerner Millennium. While many Cerner monitoring tools provide external insights into performance of the healthcare applications, eG Enterprise goes far deeper, providing detailed insights into all aspects of Java processing.
Citrix/VDI technology is often used to publish Cerner client apps for user access. While monitoring tools for Java technologies do not have visibility into Citrix/VDI, monitoring tools for Citrix/VDI do not support Java applications well.
eG Enterprise is unique in its ability to monitor both Java technologies and Citrix/VDI technologies equally well:
Performance issues in any IT tier can impact user experience. Bottlenecks in the server operating system, virtualization tier, storage, message queues, or the backend database can adversely affect performance. Use eG Enterprise's universal monitoring technology to track KPIs for each tier. Machine learning capabilities in eG Enterprise enable it to quickly identify anomalies in any KPI value. Color-coded topology views make it easy for even helpdesk personnel to detect where the real problems lie and to get the right domain experts involved. This results in faster diagnosis of problems, improved user satisfaction, and even increased operational efficiency.
eG Enterprise's multi-dimensional performance monitoring helps healthcare IT professionals track the performance of all the tiers of a Cerner deployment including networks, storage, virtualization, Citrix, Java, middleware, Windows, and other platforms. With its deep monitoring capabilities, you can get the metrics that matter at your fingertips and identify and resolve problems in minutes rather than hours.
With eG Enterprise, healthcare organizations can: