Microsoft RDS Monitoring Made Easy and Powerful

Get deep visibility into the performance of your Microsoft Windows RDS servers. Monitor user experience and quickly get to the root-cause of slow logons and applications with eG Enterprise.

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End-to-End Monitoring for Microsoft RDS
- Remote Desktop Services

Microsoft Remote Desktop services are widely used to provide hosted Windows desktops for remote workers. When RDS access is slow or unavailable, remote workers are unproductive. Hence, proactive monitoring and diagnosis of Microsoft RDS is important. With eG Enterprise, administrators can:

  • Track critical Microsoft RDS performance metrics and get alerted to issues
  • Gain unparalleled visibility into user logon times, latencies, bandwidth used, etc.
  • Troubleshoot issues with automated performance correlation and root cause diagnosis
  • Right-size and optimize the remote access infrastructure using historical trends and capacity planning insights
Critical metrics for Microsoft RDS are tracked on an easy-to-read dashboard.

Proactively Solve Performance Issues
to Ensure a Great User Experience, Every Time

Microsoft RDS user experience

Gain powerful analytics using machine learning and AIOps

Isolate the root cause of issues: Microsoft Windows Remote Desktop Services? Supporting infra?

Plan capacity needs and right size the Microsoft RDS infrastructure

In-Depth Microsoft RDS Performance Insights

Logon time, Frames/sec, Encoding time, Compression ratio, TCP RTT, UDP RTT and more

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Solve Your Top
Microsoft RDS Problems in Minutes

  • Troubleshoot Slow Logons

    • Find why Microsoft RDS logon is slow
    • Breakdown logon time to identify which step is causing slowness
    • Is it due to the network? the authentication server? the Microsoft RDS server? the backend database? the application?
  • Why is Application Access Slow?

    • Monitor application launch time
    • Automatically pinpoint the root cause
    • Is it due to network? A CPU spike on the Microsoft RDS Server? Resource usage bottleneck?
  • Avoid Capacity Issues

    • Analyze historical user trends and server resource utilization patterns
    • Use built-in capacity planning reports to forecast how many more users can be added to each Microsoft RDS server
    • Improve user density on servers

Intuitive Monitoring
Dashboards, Analytics and Reports

Critical metrics for Microsoft RDS are tracked on an easy-to-read dashboard.

eG Enterprise for
Microsoft RDS Monitoring

eG Enterprise is an end-to-end monitoring solution that provides incredible in-depth Microsoft RDS performance for physical or virtual machine deployments. With eG Enterprise you can:

  • Monitor and optimize digital user experience
  • Troubleshoot slow logons and application launches
  • Get visibility into every layer and every tier of your IT infrastructure
  • Get to the root-cause of performance problems in one click
  • Avoid capacity issues by monitoring historical user trends and resource usage patterns
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Citrix Performance Monitoring Simplified

Flexible Licensing & Deployment

eG Enterprise delivers best-of-breed performance monitoring for Microsoft Windows RDS environments.
Get the best Microsoft Windows RDS monitoring software at a very affordable price – monthly charge per user is less than the price of a cup of coffee.


With eG Enterprise, you can cut down the time of troubleshooting and be proactive instead of reactive - which, in turn, translates into productivity for the organization.

Giri SontyEnd-User Computing Consultant

Real-Time Monitoring
of Microsoft RDS User Experience

  • Track logon and user experience for every user session in real time
  • Identify which users are affected, when and where
  • Track round trip latency across users and highlight users who may be affected
  • Track session disconnects and resource usage patterns when disconnects happened
  • Monitor resource usage by application and URLs accessed
Critical metrics for Microsoft RDS are tracked on an easy-to-read dashboard.

eG Enterprise is a Must-Have
Microsoft RDS Performance Monitoring Tool

  • Ensures peak performance of remote applications and desktops
  • Makes you the first to know when remote workers experience issues, which increases IT operational efficiency
  • Proves exactly where the problem lies and eliminates finger pointing
  • Helps optimize and right size Microsoft RDS infrastructures for maximum capacity and performance
  • Centralize performance monitoring from a single pane of glass - across physical, virtual and cloud environments
 Root Cause Diagnosis |  Troubleshooting

What is Microsoft Windows RDS?

Remote Desktop Services(RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to take control of a remote computer or virtual machine over a network connection.

Try eG Enterprise for
free today

  • Works on cloud environments, hybrid-cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring applications, digital workspaces and IT infrastructures
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