Best Practices for Upgrading to
Citrix Virtual Apps and Desktops 7

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Performance Consistency is Critical
for Successful Citrix Upgrade

The upgrade to Citrix Virtual Apps and Desktops 7 involves significant architectural, configuration, and platform changes. Considering all the changes involved, the move to Citrix Virtual Apps and Desktops 7 is a full migration, rather than just an in-place upgrade.

Ultimately, the success of this upgrade hinges on the experience that users perceive, post-migration. With Citrix EdgeSight no longer included as a monitoring tool in Citrix Virtual Apps and Desktops 7 (Citrix Director now fulfills some of the monitoring needs), there are likely to be several missing capabilities and performance monitoring gaps after migration. To overcome these challenges, organizations must put in place an effective performance management strategy as part of the migration effort.

eG Enterprise Provides Complete Performance Management for Citrix Upgrade to Virtual Apps and Desktops 7

eG Enterprise is a Citrix Ready-certified performance management solution for all types of Citrix infrastructures – physical, virtualized and cloud. Designed to monitor and report on all the latest Citrix product enhancements, eG Enterprise provides actionable intelligence about performance, user experience, resource usage, and baselines. This allows Citrix admins to ensure that applications and desktops are high-performing after the upgrade to Citrix Virtual Apps and Desktops 7 – whether on-premises or Citrix Cloud.

Going beyond Citrix: An upgrade to Virtual Apps and Desktops 7 often involves changes to one or more of the following infrastructure components: server hardware, hypervisors, operating systems, and storage. Performance issues in any of these tiers affect Citrix performance. eG Enterprise delivers deep performance visibility into all supporting infrastructure tiers, enabling admins to determine if a bottleneck is due to one of the Citrix tiers or due to one of the supporting infrastructure components. Get single-pane-of-glass visibility and make performance management easier.

With eG Enterprise, we can understand our whole IT infrastructure end-to-end, eliminate issues quickly, and ensure optimum performance. This is putting us one step ahead of our customers and we are now in full control of the user experience.

Roberto TrombinoTechnical Team Lead, Partner Solutions


Benchmark Citrix User Experience,
Pre- and Post-Migration

  • Benchmark user logon performance on XenApp 6.5 using the built-in Citrix logon simulator
  • Run simulations of logon, application/desktop availability and launch in version 7 environment and compare performance with version 6.5
  • Compare performance from different locations to isolate location-specific issues
  • Proactively get alerted to user experience issues and solve them before the Citrix Virtual Apps and Desktops 7 service goes live

Establish Baselines for Usage Patterns

Performance baselines established on the Citrix XenApp 6.5 farm will no longer apply in the Citrix Virtual Apps and Desktops 7 infrastructure. Hence, Citrix administrators will need to re-establish new baselines for all key metrics – sessions, logouts, application usage, resource consumption, etc.

eG Enterprise's machine learning capabilities help automatically baseline usage patterns based on time-of-day and day-of-week patterns. By comparing current metrics with historical baselines, eG Enterprise proactively alerts Citrix admins to performance anomalies.

Track Performance of Every Citrix and
Non-Citrix Tier

  • Monitor every layer and every tier of the Citrix service including the key Citrix tiers (Virtual Apps, Virtual Desktops, Citrix ADC, StoreFront, etc.) and the supporting infrastructure (network, virtualization, storage, cloud, AD, etc.) from a single pane of glass
  • Understand relationships between the various tiers using automated infrastructure discovery and dependency mapping
  • Auto-correlate performance across the Citrix and non-Citrix infrastructures and pinpoint the root cause of problems in just minutes

Stay Ahead of User Complaints After Migration

  • Continuously measure all aspects of Citrix user experience in the pre- and post-upgrade infrastructure
  • Easily identify which step of the logon process if causing logon slowness
  • Monitor key metrics, such as HDX bandwidth, screen refresh latency, and network latency between the server farm and client terminals
  • Track session disconnects, screen freezes, slow application/desktop launch, and other user experience problems

Right-Size the Infrastructure for Maximum ROI

  • Leverage built-in reports for historical performance analysis and capacity planning
  • Forecast when your servers and VMs in the migrated infrastructure will run out of capacity
  • Get actionable recommendations for managing the Citrix delivery infrastructure
  • Optimize the Citrix infrastructure for enhanced performance and right-size for increased ROI

Start your free trial or schedule a custom demo with an engineer

  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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