Cloud Monitoring Solution: Hybrid, Multi-Cloud & Performance Visibility

Monitor hybrid and multi-cloud environments with unified visibility, AIOps insights, and real-time performance monitoring across applications and infrastructure.

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Why Cloud Performance Monitoring is Critical

For enterprises that are accelerating their journey to the cloud—deploying new applications, migrating services to the cloud, and using cloud infrastructures to operate their business—success in cloud computing depends on ensuring that the performance of the applications and their service quality is equal to those deployed in their on-premises data centers. Whether a public, private or hybrid cloud infrastructure is used, holistic performance visibility is required to ensure successful service delivery and achieve high efficiency.

Not sure how to start monitoring cloud infrastructure and performance? A cohesive application performance monitoring (APM) strategy that focuses on customers’ digital experience, business transactions, application dependencies and infrastructure performance is key to achieving application performance success.

Challenges in Cloud Monitoring & Observability

While cloud computing offers enterprises many benefits, it also poses several monitoring and management challenges. Given the distributed and heterogeneous nature of cloud environments, it is difficult to pinpoint the root cause of performance problems. To utilize cloud technology effectively, you need to figure out how to monitor and control elements across the entire infrastructure.

  • Most cloud infrastructures involve multiple interdependent tiers: application, virtualization, storage, network, etc. A problem in one tier affects other tiers—making root cause diagnosis a challenge.
  • Cloud environments involve multiple domains of control—one for infrastructure, another for applications, etc. Lack of centralized visibility makes performance difficult.
  • The cloud infrastructure is shared and has workloads from multiple customers. A surge in demand from one customer’s workload can affect the performance of applications for another customer.
eG Enterprise: End User Monitoring Tools

eG Enterprise: Unified Cloud Monitoring Platform

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eG Enterprise is a comprehensive unified performance management and hybrid cloud monitoring solution for cloud and on-premises infrastructures. Available in SaaS-based and on-premises deployment models, eG Enterprise enables the success of your cloud initiatives by delivering end-to-end visibility across user experience and performance of applications, database, virtualization, storage and network. From a single pane of glass, administrators can use the cloud monitoring platform to automatically:

  • Discover cloud (public, private, hybrid) and on-premises infrastructures
  • Map inter-dependencies between tiers
  • Correlate performance insights across heterogeneous components
  • Identify the root cause of performance issues to provide faster resolution

eG Enterprise is a cloud monitoring software that offers total performance management across SaaS, PaaS and IaaS infrastructures, serving the needs of enterprises deploying applications in the cloud (cloud consumers) and service providers hosting cloud infrastructures (cloud providers).

eG Enterprise for Cloud monitoring

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eG Enterprise delivers comprehensive hybrid cloud network monitoring to ensure performance, availability, and end-to-end visibility across cloud and on-premises infrastructures.

This gives you the confidence to deploy critical business applications in the cloud, while supporting smooth cloud migration and effortless scalability:

  • Single console to monitor all your cloud infrastructure and applications running on the cloud
  • Deploy and correlate between physical, virtualized and cloud-based systems with eG Enterprise hybrid, private and public cloud monitoring solutions
  • Auto-baseline usage and get alerted in advance when abnormal usage patterns are detected
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We are truly impressed with eG Innovations cloud performance management solution. eG beats out most of the competition in terms of coverage for diverse virtual server environments as well as for its distinctive 'top down' and 'bottom up' real-time analytics. product-quote-end

Julie Craig
Julie Craig Research Director, EMA

Advanced Features of eG Enterprise Cloud Monitoring

Public Cloud monitoring

eG Enterprise provides out-of-the-box hybrid cloud monitoring support for applications and services running on the public cloud including AWS and Microsoft Azure.

  • Measure user experience of cloud services and be the first to know when users are affected and where
  • Track the health of VM instances, regions, and subnetworks being used in the cloud provider’s infrastructure
  • Compare real-time performance with dynamically calculated baselines and get alerted to deviations from expected service levels
  • Identify performance issues that are caused by the public cloud infrastructure, rather than by your applications
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Private Cloud monitoring

eG Enterprise monitors your private cloud from end to end, providing actionable insights for performance troubleshooting and infrastructure optimization.

  • Check the availability and responsiveness of the cloud service, ensure users can administer their VMs
  • Monitor demand, consumption and quality metrics for every layer and every tier of the private cloud infrastructure
  • Track application performance and correlate it with private cloud usage and performance to identify bottleneck areas
  • Eliminate false positives and get alerted to the root cause of performance issues
  • Access historical reports that highlight opportunities for optimization and right-sizing
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Hybrid Cloud monitoring

From a secure and reliable web-based console, eG Enterprise enables you to monitor your applications and services wherever they are hosted—on-premises, in the public cloud, in colocation facilities, or in hybrid cloud infrastructures. Using automated discovery and mapping between various infrastructure tiers, eG Enterprise helps administrators understand the relationships and interdependencies between cloud and on-premises infrastructure tiers.

It provides advanced hybrid cloud monitoring solutions that help meet security and compliance goals, save your team’s time, and optimize and improve your operations through data analysis. It also incorporates enterprise cloud monitoring capabilities to enable your team to proactively manage and enhance the end-user experience. That will directly contribute to increased customer satisfaction and business efficiencies.

  • Automatically correlate events between physical, virtualized and cloud-based systems
  • Manage resource capacity and right-size the infrastructure hardware (CPU, GPU, memory, disk, network) to support application workloads on your hybrid cloud environment
  • Proactively detect service outages, application slowdowns, server downtime, network latency, virtualization and storage bottlenecks inside and outside the cloud environment

Whether you need public, private, hybrid, or multi-cloud monitoring tools, eG Enterprise has got you covered.

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Cloud Migration Monitoring & Performance Optimization

eG Enterprise provides in-depth performance visibility for migrating your on-premises applications and server workload to the cloud.

  • Troubleshoot faster by gaining access to real user experience and application performance metrics in the cloud
  • Out-of-the-box reports help compare performance of pre- and post-migration environments as you deploy new services or scale existing workloads in the cloud
  • Synthetic monitoring of business transactions helps test performance and functionality before migrating to the cloud, to establish useful benchmarks
  • Integrate with orchestration tools (HP, BMC, CA, etc.) for automated deployment and configuration
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Benefits of Cloud Monitoring for Enterprises

Cloud monitoring helps enterprises maintain visibility and control across dynamic cloud environments while ensuring performance and reliability.

  • Real‑time visibility into cloud resource health and availability.
  • Faster detection of performance issues and outages.
  • Correlated insights across cloud infrastructure and applications.
  • Improved operational efficiency and cost reductions from right-sizing cloud resources.
  • Better capacity planning and SLA compliance.
  • Increased employee or customer satisfaction from more reliable and performant cloud-delivered services.
  • Having effective monitoring in place with features such as proactive anomaly detection is essential for those organisations needing to meet certain regulatory frameworks and standards.

Use Cases: SaaS, Hybrid IT & Cloud-Native Applications

Cloud monitoring supports modern deployment models by delivering consistent performance insights across environments.

  • SaaS: Monitor uptime, performance, and multi‑tenant workloads.
  • Hybrid IT: Gain unified visibility across on‑prem and cloud systems.
  • Cloud‑Native Apps: Track microservices, containers, and auto‑scaling workloads.
  • Validate cloud migrations and application modernization.
  • Monitor third party cloud services and dependencies.
  • MSPs often leverage monitoring tools to offer their customers premium cloud monitoring and troubleshooting services.

Business Impact: Performance, Cost Optimization & Scalability

Effective cloud monitoring balances performance, cost control, and growth at scale.

  • Improves application performance and user experience.
  • Optimizes cloud spend by identifying resource inefficiencies.
  • Prevents over‑provisioning and underutilization.
  • Enables proactive scaling and data-led capacity planning to meet demand.
  • Reduces downtime and operational risk.
  • Increases security if proactive anomaly detection is in place.

Frequently Asked Questions (FAQs)
about Cloud Monitoring

Cloud monitoring tracks the performance, availability, and usage of cloud resources, services, and applications to ensure reliability and efficiency.

Cloud monitoring focuses on tracking known metrics and alerts, while observability provides deeper insights by correlating metrics, logs, and traces to diagnose the root cause of issues.

The difference between cloud observability vs monitoring lies in the depth of insight. Observability goes beyond simple metric tracking. It is about having complete visibility into the internal state of your cloud systems by observing and understanding the complex interactions within your services.

Cloud monitoring can tell you “when” something is wrong, observability tells you “why” something is wrong.

Learn more: Cloud Observability vs Monitoring: A Practical Guide to Go Beyond Cloud-Native Tools | eG Innovations.

Hybrid cloud environments are monitored using unified platforms that provide visibility across on prem infrastructure and public cloud resources from a single console.

Common challenges include tool sprawl, inconsistent metrics, limited cross cloud visibility, and difficulty correlating issues across providers.

Multi-cloud monitoring is challenging when applications and services are distributed across multiple cloud providers, on-premises systems, and microservices architectures. According to eG Innovations, the main challenges include:

  • Monitoring silos: cloud-native tools like Amazon CloudWatch and Azure Monitor do not share context or correlate data across platforms.
  • Cascading failures: a single issue in one cloud service can trigger failures across dependent services in other clouds.
  • Complex dependencies: microservices communicate across cloud boundaries, making root-cause analysis difficult.
  • Alert storms and noise: multiple tools may simultaneously show “red” alerts without identifying the real source of the problem.
  • Lack of unified visibility: teams struggle to obtain a single end-to-end view of applications, infrastructure, and user experience.
  • Dynamic environments: autoscaling, containers, and ephemeral workloads constantly change the infrastructure topology.
  • Difficulty identifying root cause: traditional monitoring often shows symptoms rather than the underlying issue.
  • Cross-team troubleshooting delays: separate cloud, network, application, and infrastructure teams may work in isolation, creating “war room” situations.

Modern observability platforms such as eG Enterprise solve these challenges by automatically discovering dependencies, correlating metrics across clouds, and providing unified topology and transaction visibility, all within a single console.

AIOps capabilities remove manual effort and automate the accurate root-cause diagnosis of issues.

AIOps uses AI to automatically correlate data, detect anomalies, reduce alert noise, and predict issues, enabling faster and more proactive cloud operations.

AIOps features also enable auto-detect and auto-deploy technologies that ensure monitoring auto-scales within dynamic and ephemeral cloud systems as they scale-up or down, without the need for manual configuration.

Basic key metrics include response time, availability, CPU and memory usage, storage IOPS, network latency, and error rates.

Beyond these though, most organizations benefit from enterprise level monitoring platforms that can automate the diagnosis and remediation of cloud performance issues. For more details, see: White Paper | Top 10 Requirements for Performance Monitoring of Cloud Applications and Infrastructures.

By detecting performance issues early and ensuring application stability, cloud monitoring helps deliver fast, reliable experiences to end users.

Effective monitoring of cloud resources helps to ensure that cloud resources are right-sized cost-effectively. Monitoring provides data that will drive informed architectural decisions to ensure applications and services are provisioned sufficiently to ensure good end user experiences.



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  • Works on cloud environments, hybrid cloud setups and on-premises deployments
  • Deploy eG Enterprise using our SaaS platform or on-premises
  • Suitable for monitoring cloud applications, digital workspaces and IT infrastructures
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