The eG Manager is the central component of the eG Enterprise architecture that handles centralized configuration, administration, and control of agents. The eG manager uses pre-defined models of different infrastructure components (network devices, databases, applications, etc.) to instruct the agents on what metrics need to be collected, and how often. The eG agents report statistics to the manager using web protocols - HTTP/HTTPS; consequently, it is possible to get the eG Enterprise system working without the need to configure elaborate firewall rules. Since all the agent configurations and licensing are handled centrally, very little configuration needs to be performed when deploying the agents. Hence, provisioning for an IT infrastructure can be completed in days, not months.
The eG Enterprise product architecture
The eG Manager is also a central web portal that provides administrators with authenticated access over the web to the performance statistics stored in the repository. Personalized views can be created for operators based on their roles and responsibilities, so operators can view and analyze the performance of the infrastructure components that they are responsible for, and can receive proactive alerts pertaining to these components. For large enterprises spanning multiple locations, this capability can be used to provide different views for operators in different geographies. In managed service provider environments, multiple customer infrastructures can be monitored using a central manager (thereby amortizing the software and hardware costs across customers), and different personalized views can be provided for the different customers.
Personalized user views offered by the eG Enterprise suite
To minimize the human effort and intervention necessary, the eG Manager includes various data analysis capabilities
eG Enterprise's Performance dashboard
Automatic infrastructure triage using eG Enterprise
Service level reports
The eG Manager is also available as a virtual appliance. For more details, click here >>