eG Innovations partnered with TechValidate, a trusted authority for collection and generation of customer feeedback on software products to conduct a survey of current users of its eG Enterprise performance monitoring, diagnosis, and reporting solutions. About 250 users were included in this survey, and the questions covered a broad range of topics. The key findings of this survey highlight that eG Enteprise delivers on its promise of excellent return on investment.
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84% of users reported that eG Enterprise helped them avoid service outages by identifying problems before end users were affected. (Source: TechValidate. TVID: 85C-B01-D2E) |
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83% of users started seeing value within the first month of installing eG Enterprise. 50% started seeing value in less than one week. (Source: TechValidate. TVID: D0A-9D5-D51) |
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83% of users found real-time monitoring and alerting to be one of the most useful features of eG Enterprise. (Source: TechValidate. TVID: 4F1-736-40B) |
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82% of users stated that they would recommend eG Enterprise for its ability to monitor a wide range of applications and servers. (Source: TechValidate. TVID: 6DF-999-797) |
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75% of users used eG Enterprise for critical applications that were not being monitored earlier. (Source: TechValidate. TVID: 7A5-736-69D) |
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75% of users found single agent monitoring - one agent per server for monitoring the OS and application mix regardless of CPU configuration -- to be one of the most useful features of eG Enterprise. (Source: TechValidate. TVID: 21F-692-DF9) |
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72% of users reported that eG Enterprise helped reduce the time to identify the root cause of a problem among network, server, and application resources. (Source: TechValidate. TVID:2A3-7E0-C80) |
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70% of users stated that one of the most significant benefits of eG Enterprise was identifying the cause of complex problems that involve multiple domains. (Source: TechValidate. TVID: D0A-9D5-D51) |
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65% of users recommended eG Enterprise because of its easy to use and understand user interface. (Source: TechValidate. TVID: 1A1-785-C67) |
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60% of users found that layered modeling of applications, which clearly highlights which specific IT resource is the root cause of a given problem, to be one of the most useful capabilities of eG Enterprise. |
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