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Credit unions deliver exceptional member experience
when IT performs better

eG Innovations helps transform IT service delivery into a competitive advantage
and a center for productivity, growth, and profit.

Enable Employees and Branch Staff to Serve Members Better

Identify performance bottlenecks before they become member experience problems. eG Enterprise monitors your entire IT
infrastructure and applications from end to end and through every tier to ensure that nothing is impacting performance.


Why do credit unions choose eG Enterprise?

For over 20 years, eG Enterprise has been a leader in giving IT teams at credit unions visibility into their IT infrastructure and applications and helping them understand "why is my application slow?" eG Enterprise is a proven partner when it comes to on-premises, hybrid cloud, and multi-cloud deployments.

  • 83% of customers found value within the first month of deployment

  • 84% of customers were able to identify problems before end users were affected

  • 82% of customers recommend eG Enterprise to their peers

  • eG Enterprise monitors the entire IT deployment at credit unions nationwide

  • Unified alerting, diagnosing, reporting, and capacity planning in a single console

  • Extremely flexible deployment options (on-premises and cloud-based) that work with even the most complex IT setups

We're here to save your credit union money on IT infrastructure

Save your credit union money on IT Infrastructure

Maximize your razor-thin margin and squeeze the most out of your IT budget

eG Enterprise helps credit unions optimize their existing hardware and increase its shelf-life.

  • See how much additional capacity your existing IT infrastructure can handle
  • Forecast when you'll need to make hardware upgrades and how much additional capacity you'll need

Built to work with legacy IT, on-premises, cloud, and hybrid-cloud deployments

Supported Technologies

It would be great if all credit unions could have a clean Silicon Valley-style, cloud-first IT setup, but most are not that fortunate.

Whether your IT deployment is something resembling a Frankenstein's monster, or whether your credit union has made the transition to the cloud, eG Enterprise is designed to work with any type of setup.

  • Supports over 200 applications, 10 operating systems, 10 virtualization platforms and 20 storage devices

Data security is your top priority, which means it's our top priority

Security of your credit union's data is paramount

Nothing is more important than the security of your credit union's banking applications and member data.

eG Enterprise is designed to be compliant with the most robust of security certifications.

  • SAML and 2-factor authentication to prevent unauthorized access for on-prem and cloud deployments
  • Option to integrate with Active Directory
  • Agent and Manager uses SSL/TLS 1.2 for all communication and the product is rated A+ by SSL labs
  • No changes required to your corporate firewall

No more finger-pointing at IT

IT has become the punching bag for many credit unions because when something goes wrong, everyone gets impacted.

eG Enterprise helps you escape finger-pointing and war room hell by proactively monitoring your IT infrastructure and applications so you know about a problem before your end-users do.

  • Advanced synthetic monitoring simulates real actions being taken on your IT deployment to measure response times
  • Monitor real-user experience of applications used by your credit union

Trusted by Credit Unions Nationwide

Reviewed by IT Professionals

  • "Amazing Performance And Granularity"

    "Great tool for monitoring the health of your infrastructure"

  • "Works straight from the tin and is reliable"

    "A solid product with excellent support"

Gartner Peer Insights represent unbiased reviews and subjective opinions of end users based on their own experiences and are not an endorsement by Gartner, nor do they not reflect the opinions of Gartner.
Gartner Peer Insights is a registered trademark and servicemark of Gartner.


Take back control of your time for upgrades and scheduled IT projects

You can't eliminate break-fix jobs completely, but you can get them resolved faster with eG Enterprise.

Get to the root cause of IT performance problems instead of looking at the symptoms and going down rabbit holes.

  • Single pane of glass for your entire IT deployment
  • Instantly discover whether problems are in the infrastructure or application tier

Rescue your inbox from never-ending alerts

Rescue your inbox from never-ending alerts

Alert fatigue is real, especially when alerts are just notifications. It's important that you get alerts when something goes wrong, but too often they are not useful or indicative of real problems.

eG Enterprise helps to dramatically cut down on the number of alerts you receive by knowing what's a root cause and what's a symptom.

  • Auto-baselining using machine learning to understand usage patterns in your credit union
  • Get alerts on the root cause, not on every cascading fallout from dependencies in the system

Simple and Flexible Pricing

Pricing is based on the number of services monitored, payment terms, and deployment method. You get everything
you need for comprehensive monitoring of your IT infrastructure and applications. There are no hidden costs and you
won't get nickel and dimed for add-on services.

  • On-premises perpetual license

  • On-premises subscription license

  • Cloud-based SaaS pricing based on your requirements


Put us to the test: Evaluate eG Enterprise for your credit union

Evaluate eG Enterprise for your credit union
  • Evaluate eG Enterprise on-premises or with our cloud-based deployment
  • Free US-based technical support available over phone, email and on-site*
  • Discover bottlenecks and performance issues straight away
  • Zero risk evaluation
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