Citrix NetScaler Monitoring with eG Enterprise

Citrix NetScaler Monitoring

From being a simple load balancer, Citrix NetScaler / ADC has evolved into a networking powerhouse, supporting a variety of functions including application firewalls, VPN tunnels, caching and acceleration, compression, and ensuring fast delivery of web and desktop applications. Since it plays a central role, the availability and performance of a Citrix NetScaler device is crucial. Not only does NetScaler performance impact the user experience, but more importantly, it is also important for safeguarding the security and sanctity of the IT infrastructure.

Requirements for NetScaler Monitoring

Citrix NetScaler Monitoring Perfected with eG Enterprise

eG Enterprise is a Citrix Ready certified solution that monitors all aspects of Citrix NetScaler usage and performance. It presents actionable insights to administrators through real-time dashboards, alerts, and performance reports. Using a combination of Citrix NetScaler NITRO APIs, SNMP, and syslog messages, eG Enterprise collects metrics about all aspects of Citrix NetScaler's functioning.

• Answer Key NetScaler Performance Questions

  
  

  With eG Enterprise, administrators can get answers at their fingertips for key Citrix NetScaler performance questions across various categories:

  User activity	How many ICA sessions and secure gateway sessions are active through the Citrix NetScaler device, from which users, and for how long? Are user logon errors happening?
  Load balancing	Are all the NetScaler-supported virtual servers up and available? Is the load (connections, data traffic, etc.) being distributed evenly across the virtual servers in a load balancing group?
  Compression and caching	What is the bandwidth saving from compression? What is the bandwidth saving from caching?
  Capacity analysis and right-sizing	Is there sufficient global memory on a NetScaler device? Are any of the Citrix NetScaler devices under-sized? Is a Citrix NetScaler right-sized from a CPU usage perspective for the workload it is handling?

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• Monitoring Network Traffic and Security

  
  

  eG Enterprise auto-discovers VLANs configured and tracks traffic through each VLAN. It also monitors sessions to reverse network address translated (RNAT) servers. Administrators are automatically alerted to issues such as packet drops, packet collisions, bridge loops, discards, errors, stalls, hangs, and more. Administrators also have visibility into the traffic to and from the NetScaler device for different protocols, including IP, TCP, UDP, DNS, HTTP, and SSL.

  eG Enterprise helps you ensure secure access to the infrastructure by detecting and alerting on failed authentications, tracking the effectiveness of application firewall profiles configured, and isolating policy labels that are frequently invoked by the NetScaler appliance. Critical errors reported in syslog messages are also flagged.

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• Analyze Citrix AppFlows through NetScaler

  
  

  One of the most common challenges with Citrix performance is slowness of access. When slowness is detected, is the issue due to the Citrix infrastructure or could it be caused by a poor network connection from the user end? With eG Enterprise for Citrix NetScaler monitoring, administrators can:

  • Track the HDX round-trip time (ICA RTT) for every virtual application or desktop session.
  • Further, breakdown latency into WAN latency and data center (DC) latency; WAN latency issues highlight connection issues at the user-end.
  • Review client-side and server-side jitter values that provide additional insight into where the cause of user experience issues can lie.

  This insight is critical for empowering Citrix administrators and helpdesks to quickly troubleshoot complaints of slowness in minutes. To provide this capability, eG Enterprise can be integrated with Citrix NetScaler ADC Management (Insight/MAS) or it can be configured to receive and process AppFlow exports from the Citrix NetScalers.

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Benefits

• Ensure high uptime and performance of Citrix NetScaler devices.
• Achieve efficient load balancing of Citrix Application Delivery Controller.
• Ensure secure application delivery via NetScaler Unified Gateway.
• Receive proactive alerts whenever performance and usage breaches auto-determined baselines.
• Get true end-to-end visibility for rapid diagnosis and troubleshooting.
• Unified licensing reduces cost of purchasing different point solutions and add-ons.
• Leverage your investments in Citrix NetScaler Insight Center: eG Enterprise works in tandem and provides deeper monitoring visibility.

Why eG? One Monitor to Manage All of IT.

• eG Enterprise is the only single pane-of-glass, virtualization-aware, auto-diagnostic IT infrastructure performance monitor
• Gain actionable answers to performance issues, wherever they originate, from application code to bare metal
• Understand the impact of infrastructure issues on application performance and user experience
• Unify IT performance monitoring, alerting, diagnosing, reporting, and capacity planning in a single console
• Ensure a great user experience and dramatically improve IT efficiency
• Benefit from flexible deployment options (on-premises and SaaS) and IT monitoring approaches (agentless and agent-based)