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Citrix NetScaler Monitoring with eG Enterprise

Ensure high uptime, secure application delivery and top performance with NetScaler

Citrix NetScaler Monitoring

= Citrix NetScaler Monitoring from eG Innovations

From being a simple load balancer, Citrix NetScaler / ADC has evolved into a networking powerhouse, supporting a variety of functions including application firewalls, VPN tunnels, caching and acceleration, compression, and ensuring fast delivery of web and desktop applications. Since it plays a central role, the availability and performance of a Citrix NetScaler device is crucial. Not only does NetScaler performance impact the user experience, but more importantly, it is also important for safeguarding the security and sanctity of the IT infrastructure.

Requirements for NetScaler Monitoring

= Citrix NetScaler Monitoring from eG Innovations

Administrators must:

  • Monitor the resource usage levels of all their NetScaler devices.
  • Track the status of all services load balanced by NetScaler.
  • Monitor ICA and VPN session activity handled by NetScaler.
  • Analyze application flows processed by NetScaler devices.

The Citrix NetScaler admin console can be used for some of these requirements but manually looking at the consoles one-by-one is a laborious and time-consuming task.

Citrix NetScaler Monitoring Perfected with eG Enterprise

eG Enterprise is a Citrix Ready certified solution that monitors all aspects of Citrix NetScaler usage and performance. It presents actionable insights to administrators through real-time dashboards, alerts, and performance reports. Using a combination of Citrix NetScaler NITRO APIs, SNMP, and syslog messages, eG Enterprise collects metrics about all aspects of Citrix NetScaler's functioning.

NetScaler Gateway
  • Audit logs - sent/not sent to syslog server
  • Errors
  • Login success/failure VPN stats, CGS stats
  • MIP and IIP spillover
  • SOCKS,STA, ICA, CPS stats
Load Balancing
  • Virtual server health
  • Client and server connections
  • Received request/response
  • Packets sent/received
  • Spillover threshold
  • Deferred requests
  • Push labels
  • TCP compression requests, data, packets, bandwidth
  • HTTP compression requests, data, packets, bandwidth
  • Decompression ratio
  • Decompression errors
Integrated Cache
  • Hits, misses, 304 hits
  • Data served by NetScaler
  • Storable/non-storable misses
  • Flash cache hits and misses
  • Invalidation
  • Parameterized caching
  • AAA stats: authentication failures, sessions, etc.
  • Application firewall traffic stats, HTML/XML violation stats, server error response stats
  • Application flows
  • DNS
  • ICMP
  • IP
  • NetScaler HTTP
  • NetScaler TCP
  • NetScaler UDP
  • SSL


Why eG? One Monitor to Manage All of IT.

eG Enterprise makes it fast and easy to identify whether it is a Citrix, network, system, or an application issue and fix bottlenecks quickly. And with predictive alerting, we are one step ahead to resolve emerging problems before they impact the end-user.

Donna Jellison
St Francis Health Services


What is Citrix NetScaler (also called Citrix Application Delivery Controller - ADC)?

What is VDI?

Citrix ADC is an application delivery controller (ADC) that accelerates application performance, enhances application availability with advanced L4-7 load balancing, secures mission-critical apps from attacks and lowers server expenses by offloading computationally intensive tasks.

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