All the communications between the eG Agents and the eG Enterprise Cloud Manager use HTTPS over port 443. Communications are initiated only by the agents. Hence, the agents do not listen on any TCP ports, thereby minimizing the security risk to the systems being monitored.
The use of HTTPS and one-way connection initiation from the Agents to the Manager means that eG Enterprise Cloud can function without requiring to make any changes in your corporate firewall.
All performance monitoring data is stored securely in the cloud. Role-based access control to the cloud-hosted Manager helps restricts administration rights based on different levels of users.