eG Reporter is a web based enterprise reporting software for IT administrators and managers to audit and analyze the performance of their IT infrastructures. Using eG Reporter, users view reports that provide insights into the performance of the critical network, server, and application tiers of their infrastructure. Trending, capacity planning, problem troubleshooting, post-factor diagnosis, and service level (SLA) reporting and auditing are some of the key uses of the eG Reporter.
Using the insights provided by eG Reporter, users can:
Various types of reports available in the eG Reporter provide powerful insights into an IT infrastructure's performance.
For management executives, eG Reporter offers comprehensive health reports that summarize the overall state of each of the services provided by the infrastructure. An executive report on an IT service provides a high level overview of the service's status, with details of the top events for the service and the service components with the highest problems. By reviewing a report of a specific application's health, an executive can determine the percentage of the time that the application's operation was trouble-free. By comparing the performance reports of the different application types, executives can quickly determine where the problem-prone areas of their infrastructure are. Comparison of performance across time periods can also provide indications of whether the infrastructure performance is improving over time. Executives can also understand the mean time to repair problems and understand which tiers of the infrastructure are most problematic.
To assist administrators and operations staff, eG Reporter offers many out-of-the-box network, server, and application reports that provide in-depth insights into the different metrics, their variation with time of day, and deviation from their normal baselines. Service level (SLA) violation reports on an hourly, daily, and monthly basis are also available.
The network, system, and application insights provide clear indicators of performance bottlenecks and trends that could be affecting infrastructure performance. Users have the flexibility to customize the operation reports to suit their individual needs and preferences. The customized report templates can be saved as favorites for easy cross-reference.
Performance comparison reports enable operational staff to effectively cross-correlate between the performance and usage of different infrastructure tiers. For instance, a response time report can be used to depict the response times of the network, web server, application, and database to enable correlation and quick diagnosis of bottleneck points. Likewise, a load comparison report can analyze the effectiveness of the load distribution across different servers. Top-N reports for every metric indicate the applications, networks, and servers that have the highest values.
Snapshot reports enable rapid post-mortem analysis. Users can choose a time period for the analysis and review the performance of each and every metric relating to a specific component during this period in a single, comprehensive report. A simple color coding scheme used in this report helps users to quickly pin-point which component(s) could have been problematic during the review period. Context-sensitive analysis of the events and performance data is made available to assist users with detailed drilldowns for further diagnosis.
eG Reporter is an ideal solution for in-depth analysis of IT infrastructures. Key features of the eG Reporter include:
eG Reporter can be used during all three phases of the IT life cycle. During pre-production and staging, eG Reporter can be effectively used, to study the performance of the different infrastructure tiers during different stress test scenarios. In production environments, the historical reports enable administrators to quickly identify problem areas. Historical trending, consolidated analysis and capacity reports available in eG Reporter are ideal for planning and scaling out IT infrastructures.
Ensures that service levels can be baselined across the network, system, and application tiers, and audit reports provided to document the service levels
“With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year. ”
“eG Innovations delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability. ”
“With eG Enterprise, we can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.”