eG Innovations application performance monitoring suite delivers a robust, reliable and extremely valuable solution to deliver maximum uptime and user satisfaction. Pre-emptive alerting helps us to address performance issues immediately before they affect system and application availability.
With eG Innovations, we are reducing system maintenance and support costs, avoiding incremental IT spending and eliminating system downtime across the hospital. Performance and prediction reports help us optimize IT spending and save $100,000 per year.
We can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.
eG Enterprise is something we can’t live without. It is a fantastic tool, and it gives me confidence that our systems are running as they should. We have been able to use eG Enterprise to quantify performance improvements in areas that we were struggling with before, and with a few changes we were able to quickly see that we had a 50% improvement in user login times.
I like eG Enterprise’s ability to monitor just about every component you can think of in this entire organization and be able to show it on one single dashboard. It’s just like, wow. It’s really an excellent product.
Within our customers' heterogeneous environments, either in our Cloud, Global IT and Mobility solutions, we found in eG Innovations a global, 3rd generation monitoring platform that provides true end-to-end, intelligent application & performance management, enabling us to leave a model of reactive support to go towards a proactive support model. Last but not least, eG Innovations also helps us provide better capacity planning and service level management.