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eG Innovations Enters into an Exclusive Distributorship Agreement for the South Korean Market

Seoul, South Korea – March 1, 2023.

eG Innovations, a leading provider of integrated IT application and infrastructure monitoring solutions, signed an exclusive distributorship agreement for the South Korean market with HCINFO, a company specializing in upgrading IT infrastructure operations. 

HCINFO specializes in IT infrastructure operation advancement and delivering optimized IT systems for clients. HCINFO offers competitive and differentiated offerings through their strong engineering excellence and experience in building complete solutions leveraging best-in-class network, security, server, storage, software as well as infrastructure technologies. HCINFO has a strong track record of successful IT solution delivery to hundreds of enterprises, local government organizations, public institutions, financial organizations and universities in South Korea.

The new agreement is a testimony to the growing demand for eG Innovations’ AIOps-driven observability platform for modern IT technologies including virtual desktop infrastructures (VDI), AWS and Azure cloud and SaaS applications. “We are seeing growing demand for our products in the local market. We already have several clients using our solutions for end-to-end monitoring, root-cause diagnosis and reporting and analytics for physical, virtual, cloud and hybrid IT environments”, said Mr. Hyunchan Kim, Country Manager of eG Innovations Korea.

"We are delighted to partner with HCINFO who have a strong reputation for customer care and proven technological experience in tier-1 government, educational and commercial organizations. It is important that we partner with companies that share our values and who we can trust to provide excellent support and value to our joint customers", added Mr. Kim.  Joint customers include NHBank, KB Capital, KSM, and SNS.

Mr. Kyungwoon Kim, CEO of HCINFO, remarked, "We are excited to expand our partnership with eG Innovations. Working with eG Innovations for several years, we already have an excellent relationship with their team and our customers are very happy with their observability solutions. The enhanced partnership will allow us to expand our coverage of the local market and we expect to invest more in developing additional partner coverage by providing training and incentives."

To explore eG Innovations’ observability capabilities, visit

About eG Innovations:

eG Innovations is dedicated to helping businesses across the globe transform IT service delivery into a competitive advantage and a Centre for productivity, growth, and profit. Many of the world's largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments. Visit us at or on Twitter at @eGInnovations.


Hcinfo is a professional services company that provides optimal IT systems and software for clients. Their main fields of focus are network, security, server and storage, various solutions, software, etc. For more details, see

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