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TrackITOnline and eG Innovations sign new partnership

to distribute eG Enterprise solutions that enables pre-emptive performance management, excellent user experience and a great ROI for business services delivered in heterogeneous virtualized, cloud and physical environments

Melbourne, 16th Oct 2012 - TrackITOnline, a leading Enterprise Solutions software distributor and eG Innovations, the award-winning provider of automated performance management solutions for virtual, cloud and physical IT infrastructures today announced that TrackITOnline will distribute its industry-leading management solutions through its base of value-added resellers in Australia and New Zealand.

eG Innovations helps enterprises radically simplify and accelerate performance management to enhance the user experience and boost ROI - across mission-critical virtual, cloud and physical IT environments. Its flagship product, eG Enterprise has been particularly effective for performance management, diagnosis and reporting of Citrix and VMware infrastructures, both for virtual applications and virtual desktops. Only eG Innovations award-winning automated root-cause diagnosis technology can connect the dots and automatically pinpoint performance issues with accuracy by auto-correlating the user’s service experience with the underlying infrastructure and application components.

"I see a real opportunity for a product that combines management of physical and virtual infrastructures, provides in-depth performance monitoring and automatic root cause analysis. I have watched the success of eG Innovations for a few years now and am very pleased that when they decided to focus on our local market, we were highly recommended". said Phil Lancaster, Director at TrackITOnline.

"The virtualization market in Australia and New Zealand is growing very fast. Enterprises of all sizes are deploying new applications on virtual platforms. Many are also deploying virtual desktop and thin-client technologies to lower their total cost of ownership. Performance management technologies are a key to ensuring that infrastructure transformation projects deliver the benefits envisioned. We are delighted to be working with eG Innovations to market and support their solutions in this fast growing market" said Mr. Lancaster.

"Virtualization technologies change many of the ground rules that performance management software had been designed with in the past. eG Innovations has a proven track record with virtual application and virtual desktop deployments worldwide and we see a great synergy with TrackITOnline’s focus in these areas" said Srinivas Ramanathan, CEO of eG Innovations.

As part of the agreement, TrackITOnline will be working with value-added resellers and managed service providers in the region, delivering eG Enterprise software as well as eG Innovations’ eG-on-Tap software as a pay-per-use management service offering. Interested partners can contact TrackITOnline at for more information.

About TrackITOnline

Specialising in the distribution of IT Management Tools, TrackITOnline offers technologies that span Virtualisation, Management, Reporting and Optimisation. The foundation of our product range is to provide solutions that help customers maintain, optimise and manage all areas of their IT infrastructure. TrackITOnline products can be purchased through an extensive reseller network who benefit from engineering training, exceptional customer service and marketing support. Looking for the industry leading solutions to Infrastructure Management? Visit or phone 1300 VIRTUAL (1300 847882).

About eG Innovations

eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

eG Innovations' award-winning performance management and monitoring solutions are trusted by the world's most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, AllScripts, Honeywell, Samsung, Xerox, Marathon Oil, McKesson and many more. Visit for more information.

- Nancy Pieretti

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