Print Server Test

This test auto-discovers the print queues of a print server and continuously tracks various key metrics relating to the availability and performance of each of the print queues.

Target of the test : A Microsoft Print server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for the print queue that is being monitored

Configurable parameters for the test
Parameters Description

Test period

This indicates how often should the test be executed.

Host

The host for which the test is to be configured.

UseWMI

If this flag is Yes, then the test uses WMI to extract the statistics of interest. This option is provided because on some Windows 2000 systems (especially ones with service pack 3 or lower), the use of WMI access can cause the CPU usage of the WinMgmt process to shoot up. On such systems, set this parameter value to No. The default is No.

Measurements made by the test
Measurement Description Measurement Unit Interpretation

Availability

Indicates whether or not the Print server is currently available.

Boolean

If the value of this measure is 1, it indicates that the print server is available. The value 0 on the other hand, indicates that the print server is unavailable.

Jobs services

The rate at which users' jobs are being processed over a print queue

Jobs/Sec

The value of this metric is a key indicator of a print queue's workload.

Pages printed

The number of pages printed through a print queue during the last measurement period

Number

This is another key indicator of the workload of a print queue.

 

Print traffic

Indicates the rate at which data is transmitted to a print queue for printing

KBytes/Sec

 

Current jobs

Shows the current number of jobs in a print queue. 

Number

Use this counter to identify excessive use of a print queue.

Print errors

The number of jobs to a print queue that resulted in errors during the last measurement period.

Number

This value includes the number of out of paper errors and printer not ready errors. Job errors can occur even if the connection to the printer has errors due to network problems.

Spooled jobs

The current number of spooling jobs in a print queue

Number

 

Paper errors

The total number of out of paper errors that occurred in a print queue during the last measurement period

Number

 

Not ready errors

The total number of out of printer not ready errors that occurred in a print queue during the last measurement period

Number