Microsoft SCOM Universal Management Pack
Monitor over 500 different application and infrastructure technologies without needing a SCOM management pack for each technology. eG Enterprise integration with Microsoft SCOM ensures that you consolidate all your monitoring in the SCOM console.
Free TrialMultiple SCOM Management Packs are Expensive and Difficult to Manage
Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, Nutanix, etc.).
To extend System Center Operations Manager for heterogeneous environments, multiple SCOM management packs (often from different vendors) must be deployed—one for each non-Microsoft platform.
With this "multi-pack" approach, administrators get a lot of metrics but little actionable information and no correlated alerts to help them pinpoint the real root cause of a performance issue. The lack of integration between management packs leads to long problem isolation and diagnosis cycles, resulting in poor user experience and loss in user productivity.

eG Enterprise Universal Management Pack for Microsoft SCOM
The eG Universal Management Pack for SCOM augments Microsoft SCOM’s monitoring capabilities and enables it to become a truly unified monitoring and diagnosis console for today’s heterogeneous IT infrastructures. Combining the power of many management packs into one unified solution, SCOM administrators get access to health, availability and performance data from heterogeneous infrastructures and multi-vendor devices inside the SCOM console. Make SCOM your go-to solution for monitoring both Microsoft and non-Microsoft applications with the help of eG Universal Management Pack.
With the eG Universal Management Pack for SCOM, administrators can:
- Monitor all their clients' systems, networks, and applications
- Access unified topology diagram of heterogeneous IT infrastructures (Citrix, VMware, SAP, Amazon AWS, etc.). No other SCOM management pack provides this unified view.
- View alerts from eG Enterprise alongside SCOM alerts, inline within the SCOM console
- Use the Health Explorer in SCOM to drill down into any infrastructure component monitored by eG Enterprise
- With one-click drill down, explore the eG Enterprise web console for deeper diagnostics and root cause analysis
With eG Enterprise, we can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly.![]()
eG Enterprise Integration with
Microsoft SCOM
How It Works: eG Universal SCOM Management Pack
The eG Universal Management Pack is very easy to deploy. The eG-SCOM Connector bridges communication between eG Enterprise and SCOM.
Enable SCOM Monitor Non-Microsoft Applications
Administrators are not required to login to multiple tools or consoles to monitor their heterogeneous infrastructure. From the SCOM console, administrators can:
See supported applicationsGo Beyond Monitoring the Infrastructure as Silos
In a single click from the SCOM console, administrators can drill down the eG Enterprise console in context. This integration allows administrators to:









