Monitoring the VMware Horizon Connection Server

eG Enterprise offers a specialized VMware Horizon Connection Server model, which periodically evaluates the service levels achieved by each component of the VMware Horizon View solution, and proactively alerts administrators to potential performance troubles.

Figure 1 : Layer model of VMware Horizon Connection Server

Each layer of the Figure 1 is mapped to a variety of tests that provide valuable insights into the overall health and performance of VMware Horizon View and its components. With the help of the metrics reported by these tests, you can find quick and accurate answers for the following queries:

  • Is the VMware Horizon Connection Server available over the network? If so, how quickly is it responding to requests?
  • Is the View Manager able to connect to the vCenter server?
  • Is the Active Directory server accessible?
  • Were any admin, transfer, agent, connection broker events captured recently?
  • Is the connection broker enabled?
  • Is the VMware Horizon Connection Server able to connect to the events database?
  • Will the VMware Horizon View license expire soon?
  • Is the local mode license enabled?
  • Is the View Composer license enabled?
  • How many desktops exist in each desktop pool?
  • Which desktop pools are currently disabled?
  • Is any desktop idle in a pool? If so, which desktop pool is it?
  • Are there too many inactive desktops in a pool? If so, which pool is it?
  • Are all virtual desktops accessible over the network? Which desktop is not?

The documentation of this monitoring model will focus on the top 4 layers of Figure 1 since the remaining layers have already been dealt with in the Unix and Windows Servers monitoring model documentation.