eG Enterprise embeds hardware monitoring capabilities to provide insights into voltage issues, high temperature situations, power supply failures and other hardware errors. Monitoring of the server operating system is based on Windows management instrumentation (WMI) and performance monitor interfaces. Every aspect of operating system performance - including the usage of key CPU, memory, disk and network resources - are tracked. System, application, security and custom event logs are also monitored on an on-going basis to alert administrators to any errors or critical failures. Application crashes, logon issues, application launch failures, etc. can be captured this way.
The same agent that monitors the Windows operating system can also be used to monitor applications running on the server. Microsoft applications including IIS, Active Directory, SQL Server, SharePoint, and Exchange are monitored. Citrix, SAP, Oracle and other public domain or third-party application technologies are also monitored by the same agent.