Pre-requisites for Using the AWS AppStream Logon Simulator
Before attempting to use the simulator, make sure that the following pre-requisites are fulfilled:
|Logon Simulator Agent / Simulation Endpoint||
Chrome browser v114 (and above) should be available on the dedicated endpoint.
In some environments where browsers are automatically updated to their latest versions, incompatibility is cited between the browser version and the Chrome drivers. This may sometimes lead to the nonstart of simulation. Therefore, ensure that the Chrome drivers are also updated whenever the browser is updated to the latest version.
Chrome is capable of automatically applying updates and upgrading itself to higher versions. Sometimes, when Chrome auto-upgrades, some drivers that the eG Logon Simulator Agent uses may suddenly be rendered incompatible with Chrome. This can cause problems in simulation. To avoid this, eG AWS AppStream Logon Simulator, by default, prevents Chrome upgrades/updates (both automatic and manual) from being applied at the simulation endpoint.
However, whenever a new version of the eG agent with updated drivers is released, you will have to manually upgrade Chrome to ensure continued compatibility. In this case therefore, you will have to make sure that the simulation endpoint allows Chrome upgrades. To achieve this, before manually upgrading Chrome, follow the steps below:
To ensure that all the pre-requisites of the AWS AppStream Logon Simulator is fulfilled, you can execute the LogonSimulatorChecks.exe which is available in the <eG_INSTALL_DIR>\lib folder. This executable should be executed by a user with administrator privileges from the command prompt of the target agent host. If any pre-requisite has not been fulfilled, failure will be highlighted in Red (as shown by Figure 1).
Use the pointers provided in Figure 1, just below the failed pre-requisite, to know how to fulfill that requirement. Then, rerun the LogonSimulatorChecks.exe to make sure that all pre-requisites are fulfilled, and then proceed.
If all pre-requisites are fulfilled, then Figure 2 will appear.
Amazon AppStream can be integrated with additional authentication mechanisms (single sign-on systems) such as OKTA. The AWS AppStream Logon Simulator is therefore capable of simulating the transactions when the Amazon AppStream is integrated with OKTA authentication mechanism.