Troubleshooting

If the measures for a JRun server being monitored do not show up, then check whether the HomeDir parameter is set in the proper format. For example, if the JRun server is installed at D:\program files\allaire\jrun, HomeDir has to be set to D:\progra~1\allaire\jrun.

Sometimes measures might remain unchanged for a considerable period of time. In such cases, check the following:

• Check whether the metrics logging is enabled
• Verify whether the server was restarted after enabling