Siebel Events Test

This test monitors the session related events handled by the Siebel web server. The events are user specific actions, which help Siebel applications to respond in real time to user requests.

Target of the test : A Siebel web server

Agent deploying the test : An internal or remote agent

Outputs of the test : One set of results for every configured module on the web server monitored.

Configurable parameters for the test
Parameter	Description
Test period	How often should the test be executed.
Host	The hostname (or IP address) of the Siebel web server.
Port	The port number on which the Siebel web server is listening.
URL	Specify the URL of the Siebel web server being monitored.
ApplicationName	Provide a comma-separated list of Siebel modules that need to be monitored. For example, callcenter,eai,ecustomer.

Measurements made by the test
Measurement	Description	Measurement Unit	Interpretation
Anonymous sessions requested	Indicates the number of anonymous session requests handled by the Siebel web Server.	Sessions	Ideally, the value reported for this measure should be low. A high value for this measure indicates that the number of anonymous users accessing the web server has increased. The benchmark set for optimizing the Siebel performance depends upon defining MaxTasks, MTServers and Anonuserpool values against the target no of users. Suppose if your target no of users is 4000 and you have defined MaxMTServer=MinMTServer to 58, the MaxTasks defined for this scenario could be 4600, taking into account the Anonymous user pool at any point in time to be 10% (400) of the Target users. An increase in the number of anonymous users could affect the ratio of threads per users, causing performance degradation in terms of longer response times.
Anonymous sessions removed	Indicates the number of anonymous sessions removed/terminated by the Siebel web server.	Sessions	A high value for this indicates that either sessions are being timed out or connectivity is not stable enough.
Anonymous sessions returned	Indicates the number of anonymous sessions returned to the web server.	Sessions	Anonymous sessions returned should be close to anonymous sessions requested.
Avg time for opening a session	This specifies the average amount of time spent by the server to open a session.	Secs	A steady/significant increase in the time taken to open sessions can point to probable issues, which, if left unresolved, can impair the end user experience.
Avg response time	Indicates the average amount of time spent by the server to respond to the request.	Secs	Ideally the value for this measure should be low.
Avg time for closing a session	Indicates the average amount of time taken by the sessions to close.	Secs	This event reflects the amount of time it takes to close a session. Closing the session might involve signaling to the session manager to close the session. The session manager might or might not close the TCP/IP connection. If the value of this measure is very high, it indicates a bottleneck in session closure. The reasons for the same should hence be ascertained.
Avg request time	Indicates the average amount of taken to submit a request to the Siebel Server and to get a response back.	Secs	Ideally the value for this measure should be low. For example, if the user (on the browser) clicked on a button then the plug-in receives the request and invokes a service on the Siebel Server. The value for Request Time is the average amount of time for invoking that service.