Siebel Sessions Test

This test reports key statistics pertaining to the sessions on the Siebel web server.

Target of the test : A Siebel web server

Agent deploying the test : An internal or remote agent

Outputs of the test : One set of results for each Siebel web server monitored.

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed.


The hostname (or IP address) of the Siebel web server.


The port number on which the Siebel web server is listening.


Specify the URL of the Siebel web server being monitored.


Provide a comma-separated list of Siebel modules that need to be monitored. For example, callcenter,eai,ecustomer.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Current sessions

Indicates the number of sessions currently active on the Siebel web server.



Since the user sessions include data on any user logged into the Siebel web server as well as the sessions created by the Siebel application, this measure is an accurate indicator of the direct loading on the web server from clients. As these user sessions run based on the Siebel server component task, the information on the user sessions can be viewed as either a user session or a task currently handled by the web server.

The detailed diagnosis of this measure, if enabled, lists all the current sessions to the Siebel web server.

New sessions

Indicates the number of sessions that newly opened on the Siebel Web server, the last time this test executed.



Tracking the new sessions added over the monitoring interval enables administrators to be proactively alerted of any sudden, unusual increase in the load on the web server. By observing session load over a period of time, you can easily detect load trends, which in turn, will enable you to plan the capacity of the web server.

Avg session duration

Indicates the average duration of sessions.


An abnormal increase in the value of this measure could indicate that sessions are not getting closed properly. This hence necessitates further investigation.