Terminal Clients Test

This test measures the client connections to and from a 2X Terminal server.

Target of the test : A 2X Terminal Server

Agent deploying the test : An internal agent

Outputs of the test : One set of results for every server being monitored

Configurable parameters for the test
Parameter Description

Test period

How often should the test be executed


The host for which the test is to be configured


Refers to the port used by the Terminal server


By default, the ServerIP field will display the IP address of the Terminal server.

Detailed Diagnosis

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.
Measurements made by the test
Measurement Description Measurement Unit Interpretation

Current connections

The number of TCP connections currently established by clients to the 2X Terminal server.


This measure directly indicates the loading on the 2X Terminal server from clients. Typically one connection is established per active session to the server.

New connections

The number of new TCP connections initiated by clients to the 2X Terminal server during the last measurement period.


Tracking the new connections over time can provide an indication of when clients login to the 2X Terminal server. A spurt of connections and disconnections may be indicative of sporadic failures of the 2X Terminal server.

Old connections removed

The number of TCP connections that were removed because the clients may have disconnected from the 2X Terminal server during the last measurement period


A large number of sudden connection drops may be early warning indicators of problems with the 2X Terminal server.

Avg connection duration

The average time from when a connection is established to when the corresponding connection is disconnected.  The duration of a connection is measured from its start time to the current time. The accuracy of this measurement is limited by the frequency at which this test is run. 


This value can provide an indicator of how long clients stay connected to a Terminal and a 2X server. This information together with the number of simultaneous clients can be useful for capacity planning in server-based computing environments.