Monitoring the AD FS Server

As mentioned already, eG Enterprise monitors an AD FS server using the specialized AD FS Server model it offers out-of-the-box.

Figure 1 : Layer model of the AD FS Server

Each layer of Figure 1 is mapped to tests that report on the health of the AD FS server and the services it provides. Using the metrics reported by the test, administrators can find quick and accurate answers for the following performance queries:

  • Is the AD FS server available?

  • Is the server responding quickly to authentication requests?

  • Were any hardware failures noticed on the server?

  • Is the server consuming CPU / memory/ disk space excessively? If so, which process on the server is resource-hungry?

  • Are the processes/Windows services critical to the functioning of the AD FS server up and running?

  • Were any authentication failures captured on the server? If so, what type of authentication requests failed? Did too many password change requests fail? Did many SSO authentication failures occur? Was any abnormal spike observed in username/password (U/P) authentication failures?

The section that follows will discuss the tests mapped to the ADFS Service layer alone. The other layers of Figure 1 have been discussed elaborately in the Monitoring Unix and Windows Servers topic.