Configuring Tests For Amazon Connect

After adding an Amazon Connect component, you will be redirected to the Components page (see Figure 1 ). Using the options provided in the Components page, you can modify, unmanage or delete the newly added component. In addition, you can also configure the tests, set thresholds and maintenance policies, and change the IP address.

Figure 1 : Listing the newly added Amazon Connect

To collect the performance metrics, you may need to configure the tests that are mapped to the Amazon Connect component. To configure the tests that need manual configuration, click on the icon Figure 1.

Figure 2 then appears where the list of unconfigured tests will be listed in the UNCONFIGURED TESTS list box.

Figure 2 : The list of unconfigured tests for Amazon Connect

Click on any of the tests in Figure 2 to configure it. For instance, if you click on the AWS Connect Activity Summary Test, Figure 3 will appear.

Figure 3 : Configuring the AWS Connect Activity Summary Test

To know how to configure this test, refer to AWS Connect Activity Summary Test

Click the Update button in  to update the test configuration. This will automatically configure all the other unconfigured tests for the Amazon Connect component.