Retrieving Detailed Diagnosis of a Measure

More often than not, administrators may want additional information on a key performance measure. Such additional information is provided as part of detailed diagnosis by eG Enterprise. Using eG REST API, administrators may be able to retrieve the detailed diagnosis of a measure without logging into the eG console. The table below specifies the URL and the parameters that should be used to retrieve the detailed diagnosis of a measure.

URL: http://<eG manager IP:port>/api/eg/analytics/getDiagnosisData

Method: POST

Content-Type: application/json

Inputs to be Specified

Parameters	Key values	Example
Header	managerurl: Base URL of the eG Manager i.e., http://<IP address of the eG console:Port> user: eG username or domain/eG username pwd: Base64 encoded password	{ "timeline":"1 hour", "server":"Microsoft Windows:win112:NULL", "test":"Network", "measure":"packet loss", "descriptor":"" } Example to retrieve Detailed Diagnosis for a descriptor of a measure: { "timeline":"1 hour", "server":"Windows_server:win112:NULL", "test":"Disk Activity", "descriptor":"Disk0 C:", "measure":"Disk busy" }
Body	Default: { "timeline"="Timeline for retrieving the measure data (in hours/days/weeks)", "server"="Component Type:Component name:Port/Null", "test"="Test name", "measure"="Measure name", "descriptor"="Descriptor name" } For an Oracle Database server, the Key values should be specified as follows: { "timeline"="Timeline for retrieving the measure data (in hours/days/weeks)", "server"="Component Type:Component name:Port:SID", test="Test name", measure="Measure name" }

Note:

The "descriptor" key value is mandatory for non-descriptor based tests too. In such case, the key value should be blank as shown in the example.

Success Response

Type	Code	Content
JSON	200	[ { "PROCESS ID": "4196", "APPLICATION NAME": "Symantec Service Framework", "PROCESSNAME": "C:\\Program Files (x86)\\Symantec\\Symantec Endpoint Protection\\14.2.5587.2100.105\\Bin\\ccSvcHst.exe /s Symantec Endpoint Protection /m C:\\Program Files (x86)\\Symantec\\Symantec Endpoint Protection\\14.2.5587.2100.105\\Bin\\sms.dll /prefetch:1", "IO RATE(KB/SEC)": "59.44", "IO READ RATE(KB/SEC)": "59.44", "IO READ OPS RATE(OPS/SEC)": "2.99", "IO WRITE RATE(KB/SEC)": "0", "IO WRITE OPS RATE(OPS/SEC)": "0", "FILE NAME": "-", "FILE IO READ RATE(KB/SEC)": "-", "FILE IO WRITE RATE(KB/SEC)": "-", "TOTAL FILE IO RATE(KB/SEC)": "-", "RESPONSE TIME(SECS)": "-" }, . . . } ]

 

Failure Response

Type	Code	Content
JSON	401 UNAUTHORIZED	{"code": 401,"error": "Unauthorized user"}
JSON	500 Server Error	{"code": 500,"error": " Server Error "}

Figure 1 : Retrieving detailed diagnosis of a measure using Postman REST Client

Retrieving Detailed diagnosis of a Measure using cURL

To retrieve the detailed diagnosis of a measure using cURL, the command should be specified in the following format:

curl -location -request POST "http://<eG Manager IP:Port>/api/eg/analytics/getDiagnosisData" -H "user:<eG username or domain/eG username>" -H "pwd:Base64 encoded password" -H "managerurl:http://<eG Manager IP:Port>" -H"Content-Type:application/json" --data-raw "{\"timeline\":\"Timeline for retrieving the detailed diagnosis data (in hours/days/weeks)\",\"server\":\"Component Type:Component name:Port\",\"test\":\"Test name\",\"measure\":\"Measure name\",\"descriptor\":\"Descriptor name\"}"

Figure 2 shows an example of retrieving the detailed diagnosis of a measure using cURL.

Figure 2 : Retrieving Detailed diagnosis of a measure using cURL