BlackBerry Users Layer

The tests mapped to this layer monitor the user connections to the BES and report the following:

• The number of failed user connections;
• The number and names of users who have disabled VPN, Wifi, and BBR on their devices;
• The users with devices that are running low on battery charge, signal strength, and flash memory;
• The users with the maximum number of pending and failed messages on the BES;

Figure 1 : The tests mapped to the BlackBerry Users layer